Del 31 de marzo al 2 de abril de 2025, el Presidente Regional para el Caribe y América Latina, el Sr. Keursly Concincion - quien también ejerce como Ombudsman de Curazao - fue el anfitrión de la Reunión de la Junta Regional del Instituto Internacional del Ombudsman (IOI) en Curazao.

From March 31 to April 2, 2025, the Regional President for the Caribbean and Latin America, Mr. Keursly Concincion—who also serves as the Ombudsman of Curaçao—hosted the International Ombudsman Institute (IOI) Regional Board Meeting in Curaçao.

On 8 April 2025, the Northern Ireland Public Services Ombudsman launched a set of videos to help staff in public bodies deal with complaints from members of the public. The videos explain why complaints should be taken seriously and give step-by-step guidance to staff on how to investigate complaints well.

On 8 April 2025, the Public Service Ombudsman for Wales published a new Public Interest report highlighting significant shortcomings in the patient’s post-operative care, failures in the informed consent process and inadequate contract monitoring arrangements in place between Betsi Cadwalader University Health Board and Health Trusts in England.

The Control Yuan (CY) Committee on Educational and Cultural Affairs, led by Convener Pasuya Poiconx and accompanied by 16 CY members, conducted a circuit supervision to the Taiwan Public Television Service Foundation (PTS) and the Ministry of Culture (MoC) on 17 February 2025.

The Ombudsperson Punjab recently conducted an engaging and informative session on workplace harassment at the prestigious Civil Services Academy, Lahore. Addressing an audience of senior officers and trainees, she delved into the critical provisions of Pakistan’s harassment laws, emphasizing the significance of fostering a respectful and secure working environment.

Last week, the Office of the Ombudsman together with the Malawi Human Rights Commission and the Malawi Legal Aid Bureau conducted awareness campaigns in an effort to educate people about the institutions’ different functions and mandates.

The IOI presents a new Best Practice Paper on “Outreach practices from Ombudsman around the world”. The paper builds on the regional exchange prior to and during the 13^th IOI World Conference and reflects the results of this exchange among IOI members. It was developed by the office of the National Ombudsman of the Netherlands and presents outreach practices from IOI members across various countries.

The second day of the High-Level Conference for Ombudsperson Institutions and National Human Rights Institutions (NHRIs), organised under the auspices of the Luxembourg Presidency of the Committee of Ministers of the Council of Europe, focused on the critical role of Ombudspersons and NHRIs in upholding the rule of law.

Le 21 mars, à l’occasion de la journée internationale pour l'élimination de la discrimination raciale, la Défenseure des droits participait à une rencontre avec les organisations syndicales réunies à la Bourse du travail de Paris. L’après-midi, Claire Hédon intervenait pour présenter l’institution et sensibiliser les élèves de terminale de la maison d’éducation de la Légion d’honneur à l’égalité et à la lutte contre les discriminations.