The Ombudsman, Mr Jack Chan, announced on 31 August 2026 the completion of a direct investigation operation into the unsuccessful delivery of electronic tax returns submitted by members of the public to the Inland Revenue Department, with 18 improvement recommendations made to IRD. IRD has accepted all the recommendations.
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On 31 August 2026, the IOI General Secretariat successfully conducted its first webinar on the IOI’s Regional Subsidy Program. Participants were informed about the application process and the necessary steps. Applications for the 2026/2027 Regional Subsidy Program may be submitted until 30 September 2026
The Office of the Tax Ombudsman of Australia has issued its Quarterly Newsletter for September 2026. Kindly click here to access it.
El 3 de agosto del 2026, el Yuan de Control asistió por videoconferencia al Encuentro Anual de la Red de Instituciones Nacionales para la Promoción y Protección de los Derechos Humanos del Continente Americano, celebrado en Paraguay, y presentó un informe temático.
The Winter 2026 edition of the Ombudsman Quarterly Review of the Office of the National Ombudsman New Zealand is out now. Kindly click here to access the latest newsletter.
On 28 August 2026, the NSW Ombudsman published a report highlighting the NSW Department of Communities and Justice’s (DCJ) wrong conduct in handling reports made to it raising concerns about children not yet born. The report, titled ‘The Department of Communities and Justice’s practice of responding to pre-natal reports’, follows the February 2026 report, which detailed the investigation of DCJ’s handling of ‘risk of significant harm’ reports about children and young people.
The second quarter of 2026 marked significant progress for the Office of the Ombudsman Punjab, with a focus on citizen outreach, institutional capacity building, digital innovation and international cooperation. Kindly click here to access the Quarterly Newsletter.
The External Monitoring Body for Places of Deprivation of Liberty (CELPL) has been designated as the authority responsible for supervising the new Screening Centre which was established by the European Pact on Migration and Asylum. As part of this mandate, Ombudsman Claudine Konsbruck and her team carried out an initial visit to the Screening Centre on 15 June 2026.
PHSO's new report highlights fragmented care and regional variation in access to services alongside a more than 200% rise in complaints about ADHD and autism.
The Ombudsman, Mr Jack Chan, on 25 August 2026 announced the completion of a direct investigation operation into the allocation of public niches, with 19 improvement recommendations made to the Food and Environmental Hygiene Department. The department has accepted all the recommendations.