Good communication is essential to delivering high-quality, compassionate end of life care, says new Parliamentary and Health Service Ombudsman report. Government is urged to prioritise end of life care as part of its 10 Year Plan reforms by prioritising it in the roll out for a Single Patient Record and via training to support professionals to have critical conversations about patients’ prognosis and wishes.
more
The Ombudsman, Mr Jack Chan, on 8 July 2026 presented the 2025/26 Annual Report of The Ombudsman to the public. In the reporting year, the Office achieved remarkable results in all three strategic focuses championed by the Ombudsman, and further stepped up its supervisory role to bring about tangible improvements in public administration. The Office also exceeded all its service targets in handling enquiries, complaints, reassessment and review of complaints.
Eva Kostolanská, formerly a lawyer at the Office of the Ombudsman and the Children’s Ombudsman, has officially assumed office as the Czech Ombudsperson. She succeeds Stanislav Křeček, who served as Ombudsman from 2020 until 2026.
Mme Claire Hédon dresse le bilan de ses six années comme Défenseure des droits de la République française.
5,297 complaints about public services were made to the Ombudsman, Ger Deering, in 2025 - an increase of 11% on the previous year, and the highest number in over 30 years. Speaking on 7 July 2026 on the publication of his Annual Report for 2025, the Ombudsman said that last year continued the trend of a significant and steady increase in the number of complaints being made to his Office.
El Defensor del Pueblo, Ángel Gabilondo, ha comparecido este martes en el Congreso de los Diputados ante la Comisión Mixta Congreso-Senado de Relaciones con el Defensor del Pueblo, a propuesta de la Mesa de la Comisión y a petición de los grupos parlamentarios Popular y Vox. Ángel Gabilondo ha sido emplazado para informar, por un lado, sobre las actuaciones realizadas por la institución que dirige sobre las quejas recibidas acerca del transporte ferroviario y, por otro, sobre el impacto del uso de tecnologías digitales en la infancia y la adolescencia.
Tabled in the Victorian Parliament last week, the Victorian Ombudsman's Annual plan 2026–27 outlines the institution's key projects and initiatives for the year ahead, to help progress the Victorian Ombudsman's vision – Victoria is fair.
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their upcoming webinar on whistleblower protection. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 7 July 2026 at 10am (GMT+2). Kindly click here to read the invitation and register for the event.
The Office of the Ombudsman Punjab achieved another milestone by ensuring the payment of over Rs 51.1 million in pending dues to 28 citizens across the province, reflecting its commitment to prompt and effective grievance redressal.
Europol has won the 2026 European Ombudsman Award for Good Administration for a game designed to help children learn how to be safe online. By encouraging players to deal with different types of cybercrime such as fraud, identity theft, and online grooming, the ‘Cyber Defenders’ game on Roblox aims to increase young people's digital resilience.