The NSW Ombudsman’s newly released Casebook January 2026: Investigations and complaint-handling case studies is providing a greater understanding of how independent oversight can address failures in public administration and deliver better outcomes for the people of NSW.
more
The Office of the Ombudsman Punjab under the direction of Ms. Ayesha Hamid, First Vice President of the IOI and Ombudsman of Punjab, has launched its International Internship Programme 2026. The one-week, in-person programme is designed to provide young professionals from IOI member institutions with practical exposure to ombudsmanship, digital complaint management systems, outreach mechanisms, and institutional best practices.
On 27 January 2026, the Commonwealth Ombudsman released a new report, ‘Following the law is not optional - an investigation to address an ongoing issue of agency non-compliance with the law’. The Ombudsman’s investigation found 2 Australian government agencies were aware of an instance of the law not being applied correctly to decisions about child support payments.
La Defensoría del Pueblo capacitó a más de 13.800 personas en distintos temas de Derechos Humanos en el año 2025, como parte de su compromiso permanente con la promoción, protección y defensa de los derechos fundamentales en todo el territorio nacional.
The Austrian Ombudsman Board and Stiftung Forum Verfassung are organizing a follow-up format to the lecture series "One in Five". This event will take place on 27 February 2026 and aims to raise awareness among students of social work as well as health and legal professions. Kindly click here to register for the event.
El informe anual de transparencia constata que en los últimos diez años se han producido avances, pero alerta de que la falta de recursos, así como el desequilibrio territorial, limitan su efectividad. El informe presenta diez propuestas para modificar la normativa.
Most people calling the Ministry of Social Development and Poverty Reduction for income and disability assistance are still waiting far longer than the government’s own service standards allow, according to a new update from the BC Ombudsperson, which finds that the core problems identified eight years ago have not been resolved.
The African Ombudsman Research Centre organized a webinar on 20 January 2026 titled “Implementing ISO 9001:2015: Strengthening Quality Management and Accountability in African Ombudsman Institutions”. The Office of the Ombudsman Punjab took part as a featured contributor, sharing practical experience and institutional insights on the application of the ISO 9001:2015 Quality Management System within an ombudsman framework.
On 19 January 2026, the IOI General Secretariat held its first information session for new IOI members, who joined the IOI in the past two years. The aim was to introduce them to the Secretariat team and to inform them about the services the IOI provides to its members.
Con el objetivo de fortalecer una cultura institucional basada en el respeto a los derechos humanos, la Defensoría del Pueblo regional de Herrera desarrolló una jornada de capacitación dirigida a funcionarios públicos de la provincia de Herrera, bajo el tema “Aplicación de los Derechos Humanos y la importancia de la no discriminación en las instituciones públicas”.