Formation

The huge success of the training sessions showed that there is a strong demand among member institutions for training activities. The IOI has become highly aware of the necessity of training programmes for its members and is planning to offer additional training courses focusing on areas that are of specific concern to ombudsman institutions and taking into account regional topics of specific interest.

Since November 2010 the IOI General Secretariat hosted various training initiatives in Vienna and was able to forge close ties with renowned partner institutions offering training such as the Ombudsman of Ontario (Canada), the Queen Margaret University (UK/Scotland), the Ombudsman of New South Wales (Australia) or the Vienna-based International Anti-Corruption Academy (IACA).

The very positive feedback from our members encourages the IOI to further embark on such projects and provide its membership with additional trainings at the IOI headquarter in Vienna as well as in the IOI regions in the future.

With the view to strengthen our members’ capability and to foster the exchange of expertise among Ombudsman worldwide, the IOI always strives to identify the specific training needs of its members and to broaden the range of topics offered to its members in tailor-made training seminars.

For the membership year 2014/2015 the IOI is planning to offer the following training seminars:

  • “Unreasonable Complainants” – joint IOI/AOA training hosted by the Office of the Ombudsman of Thailand and presented by NSW Ombudsman Bruce Barbour and NSW Deputy Ombudsman Chris Wheeler in Thailand in March 2015;
  • "Anti-corruption training” hosted by the Office of the Ombudsman of Antigua & Barbuda in association with the annual CAROA conference and presented by the Austria-based International Anti-Corruption Academy (IACA) in May 2015;
  • “NPM/OPCAT training” hosted by the Office of the Ombudsman of the Republic of Latvia and presented in cooperation with the Association for the Prevention of Torture (APT) in Riga in June 2015;
  • “Complaint management & investigation techniques” in Spanish hosted by a Latin-American member institution (to be confirmed) and presented by Queen Margaret University (QMU) in 2016.