Commonwealth Ombudsman

Institution: Commonwealth Ombudsman
Membership class: Voting member

Incumbent(s):

Iain ANDERSON

Address

Level 5, 14 Childers Street
Mailing Adress: GPO Box 442
Canberra ACT 2601
Australia

Tel: 1300 362 072 (within Australia) / +61 2 6276 0111 (international
Fax: -

Website: www.ombudsman.gov.au
E-Mail: ombudsman@ombudsman.gov.au

Institution Documents

Legal Foundations (2,1 MiB)

Special Reports

Commonwealth Ombudsman – The Department of Veterans’ Affairs’ communication with veterans making claims for compensation (January 2022) - EN (559,6 KiB)
Commonwealth Ombudsman - Investigation report on the AFP's use and administration of telecommunications data powers - 2010 to 2020 (April 2021) - EN (778,4 KiB)
Commonwealth Ombudsman - ACT Policing’s administrative framework for engagement with the ACT Aboriginal and Torres Strait Islander community - Vol I (March 2021) - EN (1,7 MiB)
Commonwealth Ombudsman - ACT Policing’s administrative framework for engagement with the ACT Aboriginal and Torres Strait Islander community - Vol II (March 2021) - EN (899,5 KiB)
Commonwealth Ombudsman - Did they do what they said they would? Reviewing our Recommendations (Sept 2020) - EN (2,4 MiB)
Commonwealth Ombudsman - Statement by the Commonwealth Ombudsman Michael Manthorpe on the management of COVID-19 risks in immigration detention facilities (July 2020) - EN (884,0 KiB)
Commonwealth Ombudsman - Investigation into the actions of the National Disability Insurance Agency (NDIA) in relation to Mr C (Feb 2020) - EN (1.004,5 KiB)
Commonwealth Ombudsman - Investigation into the administration of the Defence Force Retirement and Death Benefits (DFRDB) scheme (Dec 2019) - EN (8,1 MiB)
Commonwealth Ombudsman - Own motion investigation on complaint handling by Australian government agencies (Oct 2014) - EN (935,3 KiB)
Commonwealth Ombudsman - Better Practice Guide to Complaint Handling (April 2009) - EN (366,8 KiB)

Commonwealth Ombudsman

Address

Institution Documents

Special Reports

Annual Reports