Back24.07.2017
The IOI introduces a new publication series of best practice papers with a view to provide guidance material in the form of a series of papers to address the key features which inform strong and independent control mechanisms.
Downloads
-
Whistleblower protection (May 2024) (2,7 MiB)
-
Mediation as effective tool in complaint investigation (January 2023) (7,2 MiB)
-
Hybrid corruption Ombudsman (March 2022) (784,6 KiB)
-
Dealing with challenging behavior (April 2021) (1,1 MiB)
-
Giving voice to mental health patients (Feb. 2021) (1,2 MiB)
-
Peer review guidance (May 2020) (740,8 KiB)
-
Own initiative investigations (July 2018) (618,6 KiB)
-
Securing effective change: How to make recommendations that bring about sustainable improvement to public administration (August 2017) (681,4 KiB)
-
Developing and reforming Ombudsman institutions (June 2017) (172,3 KiB)
-
Guiding framework on how to write a Best Practice Paper (May 2024) (408,8 KiB)