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2019-05-17Ombudsman calls for review of disability pensions penalized in the assignment or when they became old-age pensions
The Ombudsman, Maria Lúcia Amaral, addressed a suggestion for a legislative amendment to the Minister of Labor Solidarity and Social Security in order to revising the invalidity pensions of the two social protection regimes which were penalized by the sustainability factor on the date of their assignment or when they were convoked in old-age pensions at 65 years of age.
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2025-08-01AORC_Webinar Presentation_Caroline Sokoni_Internal Enforcement Mechanisms of a Governmental Ombudsman - EN
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2025-08-14
PHSO - Women’s state pension age: our findings on injustice and associated issues (March 2024)
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2015-08-03
6th Annual Report for 2014
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2017-04-10
Cayman Islands Government: Job Description for Ombudsman Position
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2014-11-04
New Powers for Public Services Ombudsman for Wales
From 1 November 2014, the Public Services Ombudsman for Wales’s jurisdiction changed. This is as a result of the Social Services and Well-being (Wales) Act 2014. He now has an extended role in relation to care homes, domiciliary care and palliative care services.
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2017-12-13
Australia Victoria Ombudsman Special Report Financial Support for Kinship Carers Dec 2017
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2016-08-10
Commissioner for Fundamental Rights - Annual Report 2013 EN
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2017-06-29
IOI Audit Guidelines for Regional Subsidies (2017)
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2017-12-13
IOI Best Practice Paper - Issue 2 - Circulation Draft for Feedback
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2025-08-14
PHSO - Broken trust: making patient safety more than just a promise (June 2023)
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2015-09-04
fundamental rights for irregular migrants healthcare_EN
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2016-08-10
Commissioner for Fundamental Rights - NPM Report - 2015 - EN
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2016-08-10
Commissioner for Fundamental Rights - Annual Report 2015 EN
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2025-07-04
China - Ombudsman Hong Kong - Annual Report 2024-25 - EN
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2016-07-06
Annual Report 2015/16 - Public Services Ombudsman for Wales
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2017-08-17
Public Services Ombudsman for Wales - Annual Report - 2014/2015 EN
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2016-09-01
Good Practice Guide for Public Sector Agencies
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2018-06-11
History of the IOI – a mission for justice (1978-2018)
On 30 April 2018 the IOI marked the 40th anniversary of its foundation with a side event at the United Nations in New York, to launch “A Mission for Justice – The International Ombudsman Institute 1978-2018”, a book by Richard Carver to portray the history of the organization and its development over the past 40 years. More info on how you can order the book here.
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2025-07-11
Indonesian Ombudsman - Indonesia Ombudsman and SDGs 2024 - EN