Your search results for „checklist for high priori”
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2020-07-15Can a further pandemic be handled less restrictively in Prison and Probation Service institutions?
Only one out of all inmates in state and local prisons and halfway houses under the Danish Prison and Probation Service has been infected with COVID-19. The Ombudsman finds this very positive. At the same time, however, he recommends, following a recent Ombudsman investigation, that the Prison and Probation Service review its experiences of recent months with a view to determining whether a future pandemic can be handled by means of less restrictive measures.
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2020-08-27
London man has to give up job after council houses him in Birmingham
A man had to give up one of his jobs because he was given accommodation in Birmingham – leaving him with a three hour commute. An investigation by the Local Government and Social Care Ombudsman has found London Borough of Merton at fault because it did not take into account the man’s employment status when making the offer of accommodation so far away.
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2020-10-02
Webinar on Making Disability Rights Real in New Zealand
The New Zealand Office of the Ombudsman warmly invites you to attend an international Zoom webinar “Making Disability Rights Real in New Zealand” to take place on Wednesday, 21 October 2020 between 3.00 - 4.00 NZST. Registration is now open.
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2020-11-05
Continuing Healthcare – getting it right first time
The Parliamentary and Health Service Ombudsman published an insight report on complaints it has received about NHS Continuing Healthcare (NHS CHC) on Wednesday 4 November. The objective of this report is to support those on the frontline of NHS CHC to learn from mistakes, improve quality, and consistently apply national guidance to deliver care packages that meet people’s needs.
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2020-11-24
Own motion investigation on preventing suicide by children and young people
Western Australia Ombudsman Chris Field has tabled in Parliament the report of a major own motion investigation on “Preventing suicide by children and young people 2020”. The 2020 Investigation examines what is known about suicide and self-harm by Western Australian children and young people, current strategic frameworks, and data obtained during the Ombudsman’s investigation.
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2020-12-03
First Lady launches anti-corruption campaign 2020
The First Lady Mrs Janet Museveni launched the Anti-Corruption Campaign 2020 at State House Entebbe with a call on fighting corruption right from the family level. The function was organised by the Inspectorate of Government (IGG) in partnership with the Global Leadership Summit. It was attended by heads of anti-corruption agencies and representatives from Justice, the Inter-Religious Council of Uganda and the Global Leadership Summit.
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2021-03-02
Commissioners of CCAC and ICAC meet by videoconferencing
Recently, the Commissioner of the Commission Against Corruption (CCAC) of Macao, Chan Tsz King, and the Commissioner of the Independent Commission Against Corruption (ICAC) of Hong Kong, Simon Peh Yun-lu, held a meeting through videoconferencing and exchanged views on the works of integrity building of Macao and Hong Kong. According to Chan Tsz King, Macao and Hong Kong will hold their own election for legislative members this year and many challenges are lying ahead of them due to factors such as the pandemic.
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2021-03-18
Ombudsman of Hong Kong announces the launch of two direct investigations
On 18 March 2021, the Ombudsman of Hong Kong, Ms Winnie Chiu, announced the launch of two direct investigations to examine the Government’s control of illicit fuelling activities as well as the Civil Aviation Department's regulation of paragliding activities.
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2021-05-28
12th World Conference successfully hosted by the Irish Ombudsman
The office of the Ombudsman of Ireland successfully hosted the 12th World Conference of the International Ombudsman Institute (IOI) from 26 – 27 May 2021. Unfortunately, due the Covid-19 pandemic conference delegates were not able to come together and meet in Dublin in persons as originally planned. However, the Irish host delivered a professional online event, which made sure that participants enjoyed the full conference experience with remarkable speakers, interesting workshops and a wide possibility for exchange and shared learning.
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2021-09-28
Angola and Cape Verde Ombudsman sign cooperation agreement
On 7 August 2021, the Ombudsman of Angola and Cape Verde signed a cooperation agreement with the aim of strengthening the relationship between the two institutions and encouraging the exchange of experiences for the defence of citizens' rights, freedom and guarantees.
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2022-05-31
Hong Kong Ombudsman announces results of investigation into effectiveness of rodent prevention by Food and Environmental Hygiene Department
The Ombudsman, Ms Winnie Chiu, today (26 May) announced the completion of a direct investigation into the effectiveness of rodent prevention and control by the Food and Environmental Hygiene Department ("FEHD"), identifying three areas for improvement in the FEHD’s work on rodent surveillance, rodent prevention and disinfestation, and application of rodent-related complaint data.
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2022-06-07
The Control Yuan publishes 2021 Annual Report
Recently, the Control Yuan (CY) published the 2021 Annual Report. For the whole of 2021, the CY received 14,403 people’s complaints; issued 244 investigation reports; passed 16 impeachment cases and 1 censure case; and proposed 78 corrective measures cases. The Annual Report also includes 6 case summaries, which are categorized into public expenditures, upholding discipline and safeguarding human rights.
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2022-06-21
Federal Ombudsman publishes Summary of Annual Report 2021
The Federal Ombudsman was established on 3 January 1997. 25 years on, more and more people are calling on them for help. In 2021, they opened 8,202 new files. That is a 9 % increase compared to 2020 and a 20 % increase compared to 2019. That rise was due to the corona crisis which continues to take its toll on the relationship between citizens and the public administrations.
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2022-08-01
Representatives of the Ombudsman’s Office visit border control posts in Terehova and Grebņeva
On Tuesday, July 19, Deputy Ombudsman Ineta Piļāne, together with other representatives of the Ombudsman’s Office, visited the border control posts in Terehova and Grebņeva.
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2022-09-15
ACRC shares Anti-Corruption Policies in Korea with Moldova, Uzbekistan, Tajikistan, and Mongolia
A place to share major anti-corruption acts and systems in Korea, such as the Act on the Prevention of Conflict of Interest Related to Duties of Public Servants, Integrity Assessment, Corruption and Public Interest Reporters Protection System, with anti-corruption agencies in four countries, including Moldova and Mongolia, was arranged.
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2022-10-13
National Ombudsman undertakes Peer Review
On October 21-22 in Manchester, the UK National Ombudsman will be submitting itself to an IOI-led Ombudsman peer review. The UK National Ombudsman undertook its first peer review in 2018. Since then, the Ombudsman has led the international effort to establish peer review as a critical tool to assess effectiveness more broadly, including against the Venice Principles. As a result, there are now IOI best practice papers and guidance on the subject.
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2022-11-08
Protection of child victims of human trafficking is in the focus of the Protector of Citizens
The Deputy Protector of Citizens for Children's Rights, Jelena Stojanović, said today that this institution, in carrying out the tasks of the National Rapporteur in the field of trafficking in human beings, a new competence given by the new Law on the Protector of Citizens from November 2021, will pay special attention to child victims of trafficking in human beings.
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2023-01-18
Child at risk of gang violence because of council failings
A four-year-old child was placed at risk of gang violence because Croydon council did not do enough to check on them and their mother when their uncle was released from prison and allowed to live with them, the Local Government and Social Care Ombudsman has found.
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2023-01-25
Ombudsman Office signed MoU to effectively enhance the capacity in handling complaints with Ministry of Interior
On December 26, 2022, the Chief Ombudsman of Thailand and the Minister of Interior presided over the signing ceremony of a Memorandum of Understanding (MoU) to effectively enhance the capacity in handling complaints.
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2023-11-03
Consultation of the regions on the IOI World Conference Themes
For the 13th IOI World Conference the National Ombudsman of the Netherlands proposed five themes to be discussed during the event. As the institution wanted to learn the views of other regions on the themes, they started online meetings with the IOI regional boards where the latter were invited to share their thoughts and ideas on the themes as viewed from their perspective.
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