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2023-10-19Yukon Ombudsman marks international Ombuds Day with podcast calling for a new and improved Ombudsman Act
Ombudsman Jason Pedlar is speaking out about the need for revisions to the Ombudsman Act in the Yukon, as part of activities to mark international Ombuds Day on 12 October 2023. Ombuds Day is held on the second Thursday of October each year to highlight and promote the work of Ombuds worldwide.
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2024-02-29
Ministry of Education’s unreasonable omissions in NZSL in education strategy
On 28 February 2024, the Chief Ombudsman published his opinion on a complaint from Deaf Aotearoa, a service provider and advocacy organisation for the Deaf community, about the Ministry’s New Zealand Sign Language in education strategy. Mr Boshier says the Ministry of Education acted unreasonably when it failed to ensure its strategy for progressing access to education in New Zealand Sign Language included specific ways to achieve its goals.
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2024-04-05
The Ombudsman's many years of warning in the field of rare diseases bears fruit
The Human Rights Ombudsman Peter Svetina is very pleased to conclude the discussions on the issue of rare diseases, because, with the establishment of the Register of Rare Non-Malignant Diseases and the preparation of the Work Plan in the field of rare diseases for the period 2021–2030, all the recommendations he made to the Ministry of Health have been taken into account.
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2024-07-31
DPU and partners promote the rights of flood victims in Rio Grande do Sul
The Federal Public Defenders' Office is offering assistance and guidance to individuals impacted by the floods in Rio Grande do Sul (RS), a state in southern Brazil, through the “Caravan of Rights for the Reconstruction of RS” project. Collaborating with other institutions, the DPU seeks a wide range of out-of-court solutions.
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2015-06-17
36th Annual Conference of USOA
The United States Ombudsman Association (USOA) will hold its 36th Annual Conference in Scottsdale, Arizona from 14 to 16 October 2015. Registration is now open for the conference and the pre-conference workshop.
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2016-07-04
Public Services Ombudsman publishes Annual Report 2015
Gibraltar laid its Annual Report 2015 before the Parliament on Wednesday 29th June 2016.
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2019-02-25
Ombudsman releases first plans for new child and youth mandate
Ontario Ombudsman Paul Dubé today outlined his plan for assuming the investigative functions of the Provincial Advocate for Children and Youth by May 1, as mandated by recent provincial legislation.
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2022-12-01
Mistreatment of people with disabilities in social services has among others systemic causes, warns Ombudsman
Based on findings of the Public Defender's visit to a home for persons with disabilities, the Ombudsman warns that the mistreatment of people with disabilities in social services has - among others - systemic causes as well. People with severe mental disabilities are very vulnerable and dependent on the care of others. It is all the more serious to find that they are exposed to mistreatment in what should be a safe home for them.
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2021-06-24
NIPSO finds systemic maladministration following PIP investigation
The Northern Ireland Public Services Ombudsman, Margaret Kelly, today recommended significant changes in how further evidence is used in assessing and awarding entitlement to Personal Independence Payment (PIP), a benefit for some of the most vulnerable in society.
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2018-07-12
Ombudsman’s Office conducts week to fight against torture
The Office of the People`s Advocate (Ombudsman) of the Republic of Moldova conducted a week on fight against torture from 25 – 29 June 2018, on the occasion of the International Day in Support of Victims of Torture.
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2024-07-10
Ombudsman for Children expresses despair at situation facing children in care
On Monday, 8 July 2024, the Ombudsman for Children, Dr Niall Muldoon, expressed his despair at the last volume of case reports published by the Child Law Project. He has also expressed serious concern about the fact that the Child Law Project has not been re-commissioned, and fears that this indicates the shutting down of open communication between the courts and the public in relation to children in care.
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2021-06-22
British Columbia and Yukon Privacy Commissioners and Ombudsman call for strengthened regulation and oversight of artificial intelligence in public sector decision-making
As humans are increasingly replaced by machines to make decisions, British Columbia and Yukon Ombudsman and Information and Privacy Commissioners are calling on governments to protect fairness and privacy when artificial intelligence (AI) is used in public service delivery. A special report released today, Getting Ahead of the Curve, raises a number of fairness and privacy concerns that impact the public.
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2011-02-04
Ombudsman reform paper
In a document entitled "Developing and Optimising the Role of the Ombudsman", Ombudswoman Emily O'Reilly makes four specific proposals which will allow her Office to maximise its contribution to governmental reform. The suggestions concern i.a. the constitutional status of the Ombudsman Office.
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2014-06-03
Wafaqi Mohtasib critizises delay in finalization of pension cases
The Wafaqi Mohtasib, Mr. M. Salman Faruqui, taking cognizance of media reports regarding the sudden death of a retired employee of Pakistan Railways seeking approval of his pension case, has directed the Pakistan Railways to ensure finalization of pension cases of their employees at least six months before the date of their retirement. Similarly, the other federal government departments have also been asked to follow this practice.
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2017-08-21
Cases of death in social and children’s care homes - Ombudsman requests inquiries
In the opinion of the Commissioner for Fundamental Rights, the state does not completely fulfill its obligations, as the cases of deaths in residential care homes are not automatically followed by objective, professional inquiries, independent from the age of the deceased person and the maintainer of the institution. In his report, Ombudsman László Székely requested the Minister of Human Capacities to act as soon as possible.
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2017-11-07
FRA presents Fundamental Rights Report 2017
Diverse efforts at both EU and national levels sought to bolster fundamental rights protection in 2016, while some measures threatened to undermine such protection. FRA’s Fundamental Rights Report 2017 reviews major developments in the field, identifying both achievements and remaining areas of concern.
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2017-11-15
8th AOM training session held in Casablanca
The eighth training session of the Association of the Mediterranean Ombudsmen, jointly organized by the AOM and the Ombudsman Institution in the Kingdom of Morocco, was successfully held on October 18 and 19, 2017 at the Training and Exchange in mediation Center in Casablanca. Dispensed to the collaborators of the Association’s member mediators, this session was an opportunity to discuss the theme of « the deontology of security forces and the rights of migrants during their migratory journey: the role of Ombudsmen institutions ».
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2020-07-21
2019 Annual Report of the Ombudsman of the Republic of North Macedonia
The report covers all segments of life that directly or indirectly affect the rights of citizens, and it is also a reflection of their perception of how the administration functioned in the previous year through the number of submitted complaints. There is no better benchmark for the (non) functioning of the institutions than the complaints of the citizens who are trying every day to exercise their rights as guaranteed by the Constitution and the law.
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2021-03-22
Commonwealth Ombudsman reports into ACT Policing's engagement with the Aboriginal and Torres Strait Islander community
We would like to acknowledge the Ngunnawal and Ngambri peoples, the traditional custodians of the Canberra region and pay our respects to Elders past and present. Today, the Commonwealth and ACT Ombudsman, Michael Manthorpe PSM, released a report of his investigation into ACT Policing's framework for Aboriginal and Torres Strait Islander engagement. The Ombudsman looked at whether the programs, policies, procedures and training ACT Policing has in place to manage its engagement with the ACT Aboriginal and Torres Strait Islander community are appropriate and well administered.
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2021-05-31
Ombudsman recommends overhauling "complicated, overburdened" ambulance oversight system to protect patient safety
Ontario Ombudsman Paul Dubé today called on the Ministry of Health to improve its processes for investigating complaints about ambulance services, in a report that reveals a system that is complicated, overburdened, and wholly inadequate.
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