Your search results for „checklist for high priori”
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2023-12-07Civil Aviation Authority’s decision-making on New Zealand Sign Language in airline safety briefing videos unreasonable
The Chief Ombudsman has found that the Civil Aviation Authority’s decision-making processes were unreasonable when it decided not to amend the rules to include New Zealand Sign Language (NZSL) in airline safety briefing videos. Peter Boshier began investigating after receiving a complaint from Deaf Action NZ about the response the CAA gave to its 2018 petition, calling for NZSL to be included.
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2019-08-29
Family failed by Trust’s decision to remove specialist care
Gloucestershire Care Services NHS Trust failed in its duty to provide good clinical care for a boy with a life-threatening condition, an investigation by the Parliamentary and Health Service Ombudsman (PHSO) has found.
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2014-10-31
Board of Directors holds annual meeting 2014 in Vienna
The IOI Board of Directors held its annual meeting from 27 to 29 October 2014 in Vienna, Austria. The IOI General Secretariat and the Austrian Ombudsman Board welcomed 18 of the 21 Directors of the Board in Vienna to discuss projects and priorities for the upcoming membership year.
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2017-02-03
Secretary General visits Dublin
Peter Tyndall, newly elected President of the International Ombudsman Institute (IOI) welcomed IOI Secretary General Günther Kräuter to the Ombudsman offices on Leeson Street on 31 January 2017. Mr Kräuter was accompanied by members of the IOI Secretarial Staff.
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2017-04-21
Meeting of ENNHRI Advisory Committe in Tbilisi
The International Advisory Committee of the European Network of National Human Rights Institutions (ENNHRI) was held at the Information Center on NATO and EU in Tbilisi on April 20, 2017.
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2019-12-05
Members heard candidates for the next of EU Ombudsman
In a series of hearings, MEPs quizzed five candidates for the position of the European Ombudsman on what they could bring to the post by way of impartiality, visibility, transparency and ethics, if elected. Video recordings of each one-hour hearing now are available online.
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2022-02-08
Adele Squillaci elected as new Ombudsman of Valle d’Aosta
On 1 February 2022, Ms Adele Squillaci took office as the new Ombudsman of the Valle d'Aosta. Ms Squillaci was elected by the Regional Assembly at its meeting of 12 January 2022 for a five year term. She succeeds Ombudsman Enrico Formento Dojot.
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2014-01-03
Sindh Ombudsman orders for immediate refund of deposited amount
Mr. Asad Ashraf Malik, Provincial Ombudsman Sindh, issued directives to the City District Government Karachi for immediate refund of the paid up amount to the complainant.
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2011-07-01
Gertrude Brinek new Chair of the AOB
As of 1 July Ombudswoman Dr. Gertrude Brinek has taken over the chairmanship of the Austrian Ombudsman Board (AOB) from Dr. Peter Kostelka who held the position since July 2010.
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2019-08-26
Ombudsman meets Council of Europe Commissioner for Human Rights
The Ombudsman attaches great importance to the cooperation with the Council of Europe (CoE). On regular basis the Ombudsman meets the different representatives of the CoE and informs them on the activities of the Institution.
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2020-07-13
Nomination of a new Public Services Ombudsman
As of July 2020, the Northern Ireland Assembly nominated Margaret Kelly as the new Northern Ireland Public Services Ombudsman. The new Ombudsman will take up her post on 19 August, following appointment by Royal Warrant. The post is for a single period of seven years.
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2022-06-09
Latest edition of NIPSO’s Quarterly Bulletin published
In this Bulletin NIPSO provides an update on their work to introduce common standards for complaints handling in the public sector. They also feature some of the latest investigations that they have carried out over the last few months.
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2013-05-31
NSW Ombudsman tables report on HSC disability provisions
The NSW Ombudsman, Bruce Barbour, tabled a report to Parliament today outlining his findings and recommendations following an investigation into the current system for making HSC disability provisions applications.
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2015-12-02
Veterans Ombudsman urges more Information to on disability benefit decisions
Veterans Ombudsman Guy Parent released today an assessment of Veterans Affairs Canada’s implementation of the eight recommendations put forth in his 2011 report on “Veterans’ Right to Know Reasons for Decisions: A Matter of Procedural Fairness” and in his 2012 report on “Veterans’ Right to Disclosure: A Matter of Procedural Fairness”. The two reports identified areas of improvement needed to ensure transparency and fairness in Veterans Affairs Canada’s disability application and adjudication process.
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2016-03-14
Correctional Investigator Reflects on Key Challenges in his latest Annual Report to Parliament
Ottawa, March 10, 2016 – The 42nd Annual Report of the Office of the Correctional Investigator was tabled today in Parliament. The Correctional Investigator, Mr. Howard Sapers, used this opportunity to take stock of the current state of corrections in Canada and highlight some important challenges.
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2016-11-08
Correctional Investigator concerned by rising use of force incidents involving inflammatory agents
Ottawa, October 31, 2016 – The 43rd Annual Report of the Office of the Correctional Investigator was tabled today in Parliament. The report documents that security incidents in federal prisons involving inflammatory agents, primarily Oleoresin Capsicum (OC) or pepper spray, has tripled since 2011/12.
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2019-10-02
Control Yuan conducts investigation on homecare workers forced to donate part of their pay
In August 2017, a group of 18 homecare workers hired by the privately-run Ching-Kuan Social Welfare Charity Foundation accused the foundation of unlawfully forcing them to return part of their pay. The foundation was commissioned by Tainan City Government to provide home care services during the period from 2013 to 2015. To safeguard the rights of these workers, the Control Yuan (CY) of Taiwan launched an investigation into the case.
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2020-07-21
Ombudsman of Israel presents Annual Report 2019
On June 30 the Ombudsman of Israel, Mr. Matanyahu Englman, submitted to the Israeli Parliament (the Knesset) Annual Report 46 of the Office of the Ombudsman for the year 2019.
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2023-05-15
International Ombudsman Institute holds Board Meeting in Vienna
The Board of Directors of the International Ombudsman Institute (IOI) held its annual meeting from 7 – 11 May 2023. Together with IOI President Chris Field, Ombudsperson and IOI Secretary General Gaby Schwarz welcomed colleagues from around the world at the premises of the Austrian Ombudsman Board in Vienna.
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2024-05-03
BC Ombudsperson sees youth in custody at risk due to ministry inaction
The BC Ombudsperson has identified a serious lack of progress by the Ministry of Children and Family Development on a 2021 Ombudsperson report with troubling findings about separate confinement of youth in custody centres. “The ministry’s inaction continues to expose vulnerable youth in its care to the risk of significant harm from separate confinement, especially Indigenous youth,” said Ombudsperson Jay Chalke.
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