Your search results for „checklist for high priori”
-
2023-12-21Leadership Retreat in Bogor: Cooperation of the Commissioners of the Indonesian and Dutch National Ombudsman institutions
On 19 and 20 December 2023, the Commissioners of the Ombudsman of Indonesia and the National Ombudsman of the Netherlands met in Bogor, Indonesia, for a leadership retreat. The topics on the agenda of this meeting were the Venice Principles, institutional transformation, and other topics related to the Grand Design of the Ombudsman of the Republic of Indonesia for 2025-2045.
-
2024-02-08
Malawi President assents to Ombudsman Amendment Bill
The President of the Republic of Malawi, Lazarus Chakwera, has assented to the Ombudsman Amendment Bill, effective 1 February 2024. Ombudsman Grace Malera hailed the Malawi Leader for signing the Bill into law which among other things provides clarity on the broadened mandate of the Office in terms of which organs of government can be investigated.
-
2024-03-27
How to tell people they owe the government money – Best practice principles for notifying people about debts
Prompted by the Australian Taxation Office (ATO) re-activating or off-setting very old debts, on 26 March 2024, the Commonwealth Ombudsman, ACT Ombudsman and Inspector-General of Taxation and Taxation Ombudsman published: How to tell people they owe the government money – Best practice principles for notifying people about debts.
-
2024-06-05
Best Practice Paper on Whistleblower Protection now online
Despite their importance, whistleblowers are often treated by society in an ambivalent manner. There are a number of reasons for protecting whistleblowers; first and foremost to ensure the proper functioning of the public systems acting for the benefit of the public. The next publication in the series of IOI Best Practice Papers was developed by the Office of the State Comptroller and Ombudsman of Israel and is based on the immense experience acquired by the Office.
-
2024-08-29
Case study: claims of unfair promotion practices in the armed forces of Malta
A Major in the Armed Forces of Malta (AFM) lodged a complaint after he was not promoted to the rank of Lieutenant Colonel despite meeting the eligibility criteria. He claimed the selection process for the promotion was flawed and that he suffered an injustice as a result. The investigation by the Parliamentary Ombudsman of Malta examined the selection process used for promotions from Major to Lieutenant Colonel within the AFM.
-
2024-08-23
Webinar Celebrating Women's Month - Ensuring Gender Equity: The Role of the Ombudsman
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA) for the thought-provoking webinar on "Webinar Celebrating Women's Month - Ensuring Gender Equity: The Role of the Ombudsman" on Tuesday, 27 August 2024, at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. The Program is now available.
-
2024-09-12
Pregnant woman turned away after Ealing council uses outdated definition of domestic abuse, Local Government and Social Care Ombudsman says
Ealing council wrongly turned away a pregnant woman who approached it for help with housing, despite police and other agencies saying it was not safe for her to return to her tenancy in another area. The Local Government and Social Care Ombudsman was asked to investigate. It found the council used an outdated, narrow definition of domestic abuse, limiting it to physical attacks.
-
2024-09-19
Chief Ombudsman’s first investigation into official information handling by council-controlled infrastructure providers
The Chief Ombudsman’s latest self-initiated investigations into official information practices will include two council-controlled organisations for the first time. Peter Boshier has announced investigations of Auckland Transport and Wellington Water along with the Wellington City Council, Queenstown Lakes District Council and Marlborough District Council.
-
2024-12-13
Ombudsperson investigating province’s distribution of assistance cheques to most vulnerable British Columbians during Canada Post strike
The BC Ombudsperson is investigating the Ministry of Social Development and Poverty Reduction’s distribution of cheques intended for income and disability assistance clients during the current Canada Post strike. The Ombudsperson’s investigation was commenced after being advised by the ministry that as of the beginning of December 2024, thousands of November social assistance cheques were not yet delivered.
-
2010-11-24
British Columbia Ombudsperson Kim Carter released annual report
Provincial Ombudsperson Kim Carter recently released her 2009/10 annual report, noting that the more than 60 case summaries it contains show the positive difference her office makes for individuals as well as its broader contribution to improving public services and programs.
-
2020-03-19
APT issues article on COVID-19 in prison
The Association for the Prevention of Torture (APT) is reflecting on detention issues and detention monitoring in times of sanitary crisis. As a first outcome, the APT issued an article by Alexis Comninos on the issue of Covid-19 in prisons.
-
2012-08-09
Ombudsman’s petition concerning certain provisions of the Act on Public Education
The Commissioner for Fundamental Rights has asked the Constitutional Court to examine the provisions of the Act on Public Education and to overview the Act on Vocational Training. Failing the necessary preparation period because of the short time until the entering into force of the two Acts the principle of the rule of law might be hurt.
-
2012-10-18
Report on care of psychiatric patients
The inquiry of the Commissioner for Fundamental Rights led to the conclusion that the circumstances of accommodation and care of psychiatric patients in the Forensic Psychiatric Mental Institution constitute a violation of their rights to human dignity and to health.
-
2013-01-18
Ombudsman suggests amending the Criminal Procedure Code in order to comply with UN decisions
The Ukrainian Commissioner for Human Rights, Ms. Valeriya Lutkovska, submitted a request to the Prime Minister of Ukraine concerning the elimination of violations of the right of legal protection, caused by violations during judicial proceedings. Prime Minister Mykola Azarov, instructed the Ministry of Justice and the Ministry of Foreign Affairs of Ukraine to consider this issue and determine ways of its solution and as a result make proposals to the Cabinet of Ministers of Ukraine.
-
2014-02-21
Hospital fails to treat patient’s stroke in accordance with national guidance
Professor Margaret Griffiths, the Acting Public Services Ombudsman for Wales, has criticised Cardiff & Vale University Health Board for its failure to appropriately treat a patient who suffered a stroke whilst in its care at Llandough Hospital.
-
2014-07-03
Spanish Ombudsman submits NPM Annual Report 2013 to the Parliament
The Ombudsman, Soledad Becerril, submitted to Parliament the fourth report by the Institution in its capacity as the National Preventive Mechanism against Torture (MNP).
-
2014-08-25
Veterans Ombudsman Urges Government Action for Severely Impaired Veterans
Veterans Ombudsman Guy Parent released today his report, Supporting Severely Impaired Veterans, which focuses on the New Veterans Charter’s Permanent Impairment Allowance and Permanent Impairment Allowance Supplement.
-
2014-12-01
Ombudsman probes government regulation of rehabilitation transport services to persons with mobility difficulties
The Ombudsman, Ms Connie Lau, declared today a direct investigation into the Administration’s implementation of the policy formulated in 2007 on provision of special transport services to persons with disabilities who cannot use public transport, and any measures against unauthorised operations of rehabilitation transport services to protect the safety and interests of persons with disabilities.
-
2014-12-18
Marking of the 20 years of the Human Rights Ombudsman's Office
The Human Rights Ombudsman of the Republic of Slovenia Vlasta Nussdorfer presented the president of Republic of Slovenia Borut Pahor with a special jubilee publication on Wednesday marking Human Rights Day and 20 years of the Human Rights Ombudsman's Office.
-
2015-03-11
Local Government Ombudsman asks if children are being failed by complaints system
The pressures on the complaints system for children’s care services are being highlighted in a new report by the Local Government Ombudsman (LGO). In a number of case studies the LGO shows some of the common issues it sees in children’s social care complaints, including failure to recognise a children’s service complaint or long delays in the process.
Back