In late 2016, the Victorian Ombudsman created an Early Resolution Team which identifies matters that can be resolved informally, focusing on practical outcomes. The team now handles about 85 per cent of approaches to the Ombudsman, closing most within 30 days.

The Office of the British Columbia Ombudsperson presents its Annual Report for 2017/2018 to the Legislative Assembly. The report covers the period April 1, 2017 to March 31, 2018 and has been prepared in accordance with section 31 (1) of the Ombudsperson Act.

On 17 July 2018, the Ombudsman, Ms Connie Lau, released to the public her Annual Report 2018. During the year covered by the report, the Office of The Ombudsman saw record highs in the numbers of direct investigations completed, mediation cases handled and complaints relating to access to information lodged with the Office. Around 90 per cent of the recommendations made by the Office have been accepted by government departments and public bodies for implementation.

El Defensor del Pueblo Alejandro Amor, el vicejefe de Gobierno Diego Santilli, las ministras de Educación y de Desarrollo Humano y Hábitat, Soledad Acuña y Guadalupe Tagliaferri respectivamente, y la presidenta del Consejo de los Derechos de Niñas, Niños y Adolescentes Karina Leguizamon suscribieron un protocolo para la prevención e intervención ante situaciones de violencia de género.

 

El objetivo de la reunión fue la presentación del instrumento de diagnóstico expeditivo de servicios públicos para villas y asentamientos que se diseñó y se aplicó como prueba piloto en Villa 15, Villa 20 y La Carbonilla. Dicho instrumento se creó en el marco del convenio de colaboración entre la Defensoría del Pueblo y el CEC, y permite caracterizar los servicios urbanos de agua, saneamiento, electricidad e Internet de las villas y asentamientos de la Ciudad en base a tres criterios: su cobertura, su calidad y la accesibilidad.

The European Court of Human Rights has granted the request for leave of the RA Human Rights Defender Arman Tatoyan to intervene as a third party in the case of Hakobyan v. Armenia. This is an example of international best practice initiated by a National Human Rights Institution.

 

Mr. Haseeb Ahmed approached the Provincial Ombudsman Sindh Mr. Asad Ashraf Malik stating that he was son of a Police Officer who laid down his life in line of duty. He was appointed as Police Constable against shaheed (martyr) quota and was not considered for appointment as Assistant Sub-Inspector of Police, whereas 45 other persons were appointed as ASI under same quota and he was ignored & discriminated. He was eligible to be appointed as ASI as he fulfilled the required qualification. This was a glaring example of discrimination.

Ontario Ombudsman Paul Dubé called on the Regional Municipality of Niagara to apologize publicly to a local journalist and a citizen blogger for seizing their property and ejecting them from a council meeting last December. The region’s actions were unreasonable, unjust, wrong and contrary to law, Mr. Dubé’s investigation found.