On 12 March 2026, Ontario Ombudsman Paul Dubé released his Office’s Indigenous Services Plan, committing to internal improvements and external engagements to help ensure public services in Ontario respect Indigenous rights.

Le 12 mars 2026, l'Ombudsman de l'Ontario, Paul Dubé, a publié le Plan de services aux Autochtones de son Bureau, s'engageant à des améliorations internes et à des engagements externes pour aider à garantir que les services publics en Ontario respectent les droits des Autochtones.

On 3 March 2026, the African Ombudsman Research Centre (AORC) held a webinar on Integrating ADR and Investigative Techniques in Ombudsman Case Resolution. Click here to read the contributions and access the recordings.

On 9 March 2026, the NSW Ombudsman tabled the report NSW public sector complaint handling in 2025 – self-assessment and survey results that provides a high-level snapshot of the maturity and effectiveness of complaint handling systems across NSW public authorities. 

Kindly click here to read an article written by Judge Joseph Zammit McKeon, the Parliamentary Ombudsman of Malta, on the complementary relationship of the Courts and the Ombudsman.

La síndica de greuges de Cataluña, Esther Giménez-Salinas, ha emitido una resolución en la que pide a la Generalitat de Cataluña que deje sin efecto los criterios establecidos en las ofertas publicadas en el ATRI que impiden a los funcionarios interinos que han finalizado su relación de interinidad por haber superado el plazo máximo de tres años desde su nombramiento presentarse a otro proceso de provisión temporal.

On 4 March 2026, the Office of the Public Services Ombudsman for Wales published ‘Are we caring for our carers? Revisited’, a follow-up to their 2024 Own Initiative investigation into how Welsh local authorities identify, assess and support unpaid carers. The original investigation examined whether 4 local authorities were meeting their statutory duties under the Social Services and Well-being (Wales) Act 2014. While examples of good practice were identified, it was found that only a small proportion of carers received assessments of their needs, and many were unaware of their rights or the support available. 

The Northern Ireland Public Services Ombudsman has just published two annual reports for the year 2024-25. The Ombudsman’s Report provides details on casework throughout the year, including details on cases received and closed.