BackThe Complaints Commission of the Virgin Islands published the 2014 annual report, the 6th annual report since the commission’s appointment in 2009.
The Complaints Commission brought forward and completed two active investigations from 2013, one against Department of Labour the other against the BVI Health Services Authority. It issued 8 new notices of investigation, of which it completed three with issued reports. The others were worked to resolutions short of formal investigation. The Complaints Commission referred fifteen complaints formally to other agencies with fair success as to resolution, but was monitoring 5 of the cases into the new year. Types of maladministration alleged included inordinate delay; unfair and unethical hiring practices; discourtesy; unfair deprivation of livelihood; failure to discharge lawful responsibility.
At year’s end there were two Own Motion investigations underway, one of which had been brought forward from 2013 - Noise Nuisance Control. The office continued this investigation on and off through 2014 in an effort to bring it to a close. The second was an investigation launched in September to look into the policies, procedures and practices attendant upon the encroachment by Government on private land for public works, notably road building. A growing number of complaints of inability to bring closure to such cases prompted this inquiry. It was carried forward into 2015.
“The Year in Review will show 2014 to have been, on the whole, a relatively quiet year at the Commission. But a great deal of the work that we do – loosely termed advice - never makes it into the records or the statistics.”
You can download the entire report from below.
Source: The Complaints Commission, Virgin Islands
