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2019 Annual Report
Israel State Comptroller and Ombudsman, Mr. Matanyahu Englman, presented the institution’s Annual Report for the year 2019 to the Knesset (the Israeli Parliament) on 30 June 2020. This year the submission of the Report was marked by a special, historic event, the inauguration by the Knesset of the national "Ombudsday".
Ombudsman Englman initiated the establishment of the Ombudsday in order to bring to the fore the individual members of the public and the professionals who engage in complaint investigation on their behalf. A festive and significant ceremony was held on the Knesset floor wherein the importance of the Ombudsman's activity on behalf of the public was recognized and praised.
The English Summary of the office’s activities in 2019 is available further down below. A short video summarizing 2019 and highlighting some of the central findings in the Annual Report can be accessed online as well as brief videos regarding selected complaints where the Ombudsman's investigation brought about significant changes in the area of parking permits for the disabled, childcare subsidies and municipal enforcement.
The Isreal State Comptroller also acts as Ombudsman. He fulfils this function by means of the Office of the Ombudsman. The Office is an objective, professional and accessible body that investigates complaints received from any person in order to protect his/her rights and to promote effective and just public service at all levels of society.
Source: Office of the State Comptroller and Ombudsman, Israel
