A retired government employee approached the Provincial Ombudsman Sindh, Mr. Asad Ashraf Malik, with the complaint that Karachi Development Authority (K.D.A.) did not pay his outstanding pension dues amounting to Rs.27,63,379/- and was delaying the matter on one pretext or the other.
To redress the grievance of the complainant Ombudsman Sindh Mr. Asad Ashraf Malik issued directives to the authorities concerned to initiate enquiry in the matter.
As a consequence of Ombudsman’s timely intervention the scrutiny process was expedited by the agency and entire outstanding dues amounting to Rs.27,63,379/- were paid to the retired government servant.
The complainant appreciated and thanked the Ombudsman Sindh for the prompt action in redressing his grievance.
Source: Office of the Provincial Ombudsman Sindh, Pakistan