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The Northern Ireland Public Services Ombudsman (NIPSO) published the summer edition of its Quarterly Bulletin. The Bulletin aims to provide readers with a short, easy-to-read summary of news from the office, drawing attention to NIPSO’s most recent investigation reports, providing updates on new initiatives, and highlighting other aspects of the Ombudsman’s work.
The Northern Ireland Public Services Ombudsman (NIPSO) published the summer edition of its Quarterly Bulletin. The Bulletin aims to provide readers with a short, easy-to-read summary of news from the office, drawing attention to NIPSO’s most recent investigation reports, providing updates on new initiatives, and highlighting other aspects of the Ombudsman’s work.
Items featured in this Quarter include NIPSO's investigation into Personal Independence Payments (PIP), their consultation to help shape and improve complaints handling in the public sector, and examples of the investigations and cases they have managed over the last few months.
For more details, please see the Quarterly Bulletin attached or read all recent bulletins on NIPSO's website.
Source: Northern Ireland Public Services Ombudsman, UK
