Northern Ireland Public Services Ombudsman, Marie Anderson, publishes her second Quarterly Bulletin. Since the last Bulletin she has a published number of investigation reports in the public interest. These include reports on complaints about the treatment provided by a GP to a patient with breast cancer, the way a Council dealt with a planning application for a wind turbine, and the care and treatment of patients within two Health Trusts. This edition of the Bulletin also provides a further update on the important work within her Office to prepare for the first ‘own initiative’ investigations and their ongoing research project to explore issues in public sector complaints handling.
To read the full report please refer to the download section below.
Source: Northern Ireland Public Services Ombudsman, United Kingdom