Ensuring that citizens and children are involved in decisions that affect them. Upholding fundamental (children’s) rights in cases of evictions and migration. The question of whether (and, if so, how) the government is learning from experiences in its compensation programmes. These are just some of the issues from the Ombuds Agenda 2023 on which the National Ombudsman, the Ombudsman for Children and the Ombudsman for Veterans will be focusing particular attention this year.
The Ombuds Agenda 2023 includes six themes, each made up of several multi-annual programmes. Across each programme, the Ombudsman Organisations are planning investigations, activities and recommendations and will be monitoring whether our suggestions for improvement have been adopted by the government. The themes broadly reflect wider problems in society and the 30,000 complaints and communications we receive every year about the relationship between citizens and government.
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Source: National Ombudsman of the Netherlands