BackOn 25 September 2013, Ombudsman Emily O’Reilly has published her tenth and final Annual Report before she left to take up her new role as European Ombudsman on 1 October 2013.
Reflecting on her ten years as Irish Ombudsman Ms O’Reilly said: “When I first took Office my aim was to provide a voice for those who feel powerless when faced with unfairness by the State’s institutions, highlight poor public service, and assist and encourage those responsible to raise standards of public administration. In the last ten years I have worked hard on those objectives. We have examined over 25,000 complaints and we have had many successes, but, in a time of austerity, the challenge for my Office remains significant.”
At the publication of the Annual Report the Office of the Ombudsman continued to receive high numbers of complaints in 2012. While there had been a small drop in numbers, from a record 3,727 in 2010 to 3,412 in 2012, the number was still significantly higher than the ten-year average of 2,774.
The Annual Report 2012 is available on the website of the Irish Ombudsman.
Source: Office of the Ombudsman, Ireland
