16.07.2021
It contains a mixture of cases drawn from the work of the Office of the Ombudsman of Ireland which they hope prove useful to service providers in developing their services.
The cases presented cover topics ranging from sectors like Agriculture, Education, Health, Justice, Private Nursing Homes to Social Protection.
The latest summer edition of the casebook can be downloaded here. To read previous editions of the Ombudsman's Casebook or to subscribe to its emailing list, kindly click here.
Source: Office of the Ombudsman, Ireland