UK | PHSO publishes its 2019-20 Annual Report

On July 20 the Parliamentary and Health Service Ombudsman (PHSO) publishes its 2019-20 Annual Report:

• Raising standards
• Increasing our impact
• Working internationally
• Responding to COVID-19
• Looking ahead

The Report highlights the significant progress the Parliamentary and Health Service Ombudsman has made towards meeting their objectives during the second year of their 2018-21 Strategy.

Source: The Parliamentary and Health Service Ombudsman