BackA complainant approached Provincial Ombudsman Sindh stating that the Education & Vocational Training Authority (STEVTA) Government of Sindh was delaying the matter for payment of financial assistance amounting to Rs.1,200,000/- to her being the death claim of her late husband. This attitude caused hardship to the complainant.
To redress the grievance of the complainant Ombudsman Sindh issued directives to the authorities concerned to initiate enquiry in the matter. As a consequence of the Ombudsman’s timely intervention the scrutiny process was expedited by the agency and the entire outstanding financial assistance amounting to Rs. 1,200,000/- has been paid to the widow.
The complainant appreciated the role of the Ombudsman for taking prompt action and providing speedy justice to her.
Source: Office of the Provincial Ombudsman Sindh, Pakistan
