UK | Public Services Ombudsman for Wales publishes quarterly Casebook and Code of Conduct Casebook

The latest edition of the Public Services Ombudsman for Wales’ Casebook is now available. This edition contains summaries of reports issued by the Ombudsman between October and December 2017, including two public interest reports.

Issue 15 of the Code of Conduct Casebook has also been published and contains summaries of investigations into complaints that members of local authorities have broken their code of conduct.

Both casebooks can be found here and here or in the download section.

Source: Office of the Public Services Ombudsman for Wales, UK