UK | Public Services Ombudsman for Wales quarterly Casebook published

Issue 22 of the Public Services Ombudsman for Wales’ Casebook (July-September 2015) has been published. The Casebook is a collection of summaries of cases dealt with in the previous quarter.

In this edition, Nick Bennett discusses whether the Nolan principles are necessary for higher standards in public services, and we focus on quality of end of life care as an area that health boards must continue to improve, even at a time when Great Britain has emerged as the world leader in palliative care.

The Casebook can be downloaded in full here and is also available in Welsh.

Source: Public Services Ombudsman of Wales, United Kingdom