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Ombudsagenda 2020
The National Ombudsman has published his Ombuds Agenda 2020. This agenda covers the National Ombudsman, the Veterans Ombudsman and the Ombudsman for Children.
Every day we see that citizens, children and veterans desperately need the government: to obtain benefits, care, information about their neighborhoods but also for the safeguarding of their fundamental rights.
If things go wrong between a citizen and the government, the ombudsman can intervene, mediate or investigate. The ombudsman can also address structural problems on his own initiative.
The subjects that we want to give extra visibility to in 2020 are listed under five themes on the Ombuds Agenda. These are:
- Fundamental rights
- Participation and influence
- Access to services
- Poverty
- Liveability
This year we focus on, among other things, poverty and debt among vulnerable young people in the Dutch Caribbean, veterans in detention and the duration of the handling of damage claims at the ministry of Defence. But the decrease in the number of people who enter into debt restructuring and the involvement of (chronically) sick children and young people in their medical treatment are also important issues for the ombudsmen in 2020.
You can find the full agenda and more information on the Ombuds Agenda 2020 on the website of the National Ombudman.
Source: Office of the National Ombudsdman, The Netherlands
