On 24 November 2020, the State Comptroller and Ombudsman of Israel, under the auspices of the IOI, held an international webinar on the theme "Covid-19 and the Ombudsperson - Rising to the Challenge of a Pandemic". This webinar brought together over 2,500 Ombudspersons and colleagues from 47 countries around the globe.
What did we learn from this webinar?
The crisis has acted as a springboard for peer learning, as well as for improving and adapting the service we provide to the public. Many of us have been courageously protecting the rights of the individual, especially of vulnerable people. Increased use of online means by public sector bodies and complaint investigators worldwide has enhanced the ongoing activity of Ombudsman institutions.
We can learn from each other how to advise and influence government decision-making processes - each of us within the framework of our authority. By joining forces we can promote the protection of individuals' rights, with the IOI playing a central role.
CLICK HERE TO WATCH THE COMPLETE WEBINAR
Video interventions from Ombudspersons across the globe
Due to time constraints we could not broadcast all the video clips received. So, as promised, further down below you can find the links to 18 video interventions (in alphabetic order by country), which we were not able to show live during the webinar. This also includes a recording of the presentation of Ms Victoria Pearman, Regional President of the IOI’s Caribbean & Latin America Region, who unfortunately, could not share her words with us due to technical problems.
Source: Office of the State Comptroller & Ombudsman, Israel
Links
- President of the IOI Caribbean & Latin America Region and Ombudsman of Bermuda
- Albania, People’s Advocat
- Argentina, Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires
- Argentina, Defensor de la Provincia de Santa Fe
- Canada, Protectrice du Citoyen du Québec
- Cook Islands, National Ombudsman
- Gambia, Médiateur de la République
- Hungary, Commissioner for Fundamental Rights
- Kenya, Commissioner on Administrative Justice (Ombudsman)
- Mexico, Comisión de Derechos Humanos del Estado de Quintana Roo
- Niger, Médiateur de la République
- Nigeria, Public Complaints Commissioner
- Russian Federation, High Commissioner for Human Rights
- Serbia, Protector of Citizens
- Slovakia, Human Rights Ombudsman
- South Korea, Civil Ombudsperson of Siheung City
- Ukraine, Parliament Commissioner for Human Rights
- USA, Ombudsman Dayton-Montgomery County