BackQueen Margaret University’s MSc Dispute Resolution – the world’s first masters programme aimed specifically at professional and ombudsman complaint handling staff – launched successfully earlier this year. The course is largely available online and is designed to be relevant to professional ombudsman and complaint staff around the world. In January 2015, we were delighted to welcome nine students, from a range of organisations including the Legal Ombudsman and the Public Services Ombudsman for Wales. As we prepare for our next intake in September 2015, some of our current students reflect on their experiences of the course so far (for more details plese see PDF below).
If you have been inspired by these reflections and would like to join Sophie, Sinead, Sudan, Nicky, Deborah and other on the course – it is not too late! Applications for entry to the MSc Dispute Resolution in September remain open until 31 July 2015 (with some potential for flexibility thereafter).
Source: Queen Margaret University, Scotland
