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Provincial Ombudsman Sindh, the Excise and Taxation Department and the Citizen-Police Liaison Committee
After having heard a suo motu matter regarding the non-issuance of number plates to 300,000 vehicles in Sindh, the Provincial Ombudsman Sindh, Ajaz Ali Khan, directed the Excise and Taxation Secretary to streamline the process to facilitate the general public.
The Excise Secretary, Atif-ur-Rehman, briefed the Ombudsman, highlighting their reasons for the backlog and steps taken to improve the situation.
The founder of the Citizen-Police Liaison Committee (CPLC), Chief Nazim F. Haji, who joined the meeting through a video link, also shared his suggestions to improve the situation.
After detailed discussions and considering the suggestions made by the participants, the Ombudsman directed the Excise and Taxation Secretary to examine the feasibility of the delivery of the number plates to the vehicle owners through a courier to address the grievances of vehicle owners and curb the corrupt practices.
The Ombudsman also asked the Sindh Excise and Taxation Department to extend and improve the delivery services and suggested to integrate the system with the National Database and Registration Authority (NADRA) for biometric and related facilities in the public interest, as well.
Furthermore, the Ombudsman directed the Sindh Excise Department to set up desks and one-window offices at different places to facilitate the people.
He also suggested bringing the registered motor dealers into the system to curb the corrupt practices. The Excise Department has been directed to submit their progress report within one month.
Source: Provincial Ombudsman Sindh, Pakistan
