05.07.2023
The Northern Ireland Public Services Ombudsman (NIPSO) has recently published its Quarterly Bulletin of June 2023, which you will find in the download section below. This newsletter's topics are, amongst others, new complaints handling standards for local councils, adult safeguarding in Northern Ireland, supporting vulnerability in people accessing public services, and a report on communications with patients on healthcare waiting lists.
Source: The Northern Ireland Public Services Ombudsman, UK