20.01.2017
The 11thIOI World Conference held in Bangkok, Thailand in November 2016. Under the general motto of "Evolution of Ombudsmanship", delegates and observers from all over the world discussed a great variety of Ombudsman-related matters. Key note addresses as well as copies of the conference papers and slides can be found here.
Downloads
- Overview (305,9 KiB)
- 01. Plenary Session I: Mr Chris Field - Evolution of Ombudsmanship (145,0 KiB)
- 02. Plenary Session I: Mr Viddhavat Rajatanun - Evolution of Ombudsmanship (414,2 KiB)
- 03. Plenary Session I: Adv. Thuli Madonsela - Evolution of Ombudsmanship: A South African Case Study (733,1 KiB)
- 04. Plenary Session I: Ms Connie Lau - Evolution of Ombudsmanship: The Case of Hong Kong (285,1 KiB)
- 05. Breakout Session I: Ms Fiona Crean - The impact of Ombudsman Investigation on Public Administration: A Case Study and Evaluation Guide (633,3 KiB)
- 06. Breakout Session I: Ms Arlene Brock - A Comparative Analysis of African Ombudsman Legal Systems (427,6 KiB)
- 09. Breakout Session I: H.E. Justice Naser Seraj - Assessment and evaluation of Ombudsman Work (193,2 KiB)
- 10. Breakout Session II: Ms Marie Anderson - Humanising Bureaucracy: A Project Presentation (345,8 KiB)
- 11. Breakout Session II: Prof. Linda C. Reif - Human Rights and Ombudsman Institutions as GANHRI Accredited NHRIs: Benefits, Challenges and Limitations (933,1 KiB)
- 12. Breakout Session II: Ms Consuelo Olvera Treviño - Ombudsman Institutions and the New International Agenda: Sustainable Development Goals from a Human Rights Point of View (434,4 KiB)
- 13. Breakout Session II: Ms Florence Simbiri-Jaoko - A Human Rights-based Approach to the Ombudsman's Work (958,6 KiB)
- 15. Breakout Session III: Mr Colin Neave - Multiple jurisdictions of Ombudsman Offices (379,4 KiB)
- 16. Breakout Session III: Mr Howard Sapers - Ombudsmanship in Canada: The Office of the Correctional Investigator as a Specialized Prison Ombudsman (1,0 MiB)
- 17. Breakout Session III: Mr Paul Dubé - Expanded Jurisdiction: What to do when you get it (561,8 KiB)
- 18. Breakout Session III: Ms Fiona Crean - Satutory vs. Private Sector Ombudsman: Differences and Similarities between State Legislated Ombudsman and their Organizational Counterparts (43,1 KiB)
- 19. Breakout Session III: Mr Mahito Shindo - The Role of Ombudsman Review in the Environmental Field (482,0 KiB)
- 20. Breakout Session III: Ms Nicola Williams - The Ombudsman and Multiple Jurisdictions (272,2 KiB)
- 21. Breakout Session IV: Ms Arlene Brock - Confluence of Ombudsman and Human Rights: Is the Traditional Divide Viable? (443,7 KiB)
- 22. Breakout Session IV: Adv. Orly Levinson-Sela - Contribution of the Dual Function of the State Comptroller and Ombudsman of Israel to the Defense of Human Rights (296,6 KiB)
- 23. Breakout Session IV: Dr. Po-ya Chang, Dr. Tzong-Ho Bau - Multiple Functions of the Control Yuan to Effectively Protect Human Rights (948,6 KiB)
- 25. Plenary Session II: Mr. M. Salman Faruqui - Speedy Complaints Resolution: An Ombudsman's Perspective from Pakistan (81,8 KiB)
- 26. Plenary Session II: Mr Jean Marie Hannesse, Mr Tony Van Der Steen - A New Post-Digital Society - A New Belgian Pension Ombudsman? (921,9 KiB)
- 27. Plenary Session II: Ms Vladana Jovic - Cooperation with Local Public Libraries to Grant Citizens Electronic Access to the Ombudsman's Office (395,6 KiB)
- 28. Plenary Session II: Adv. Leshele Abel Thoahlane - Innovative Ideas in the Ombudsman Work (545,6 KiB)
- 29. Plenary Session II: Ms Jacqui McCrum - One Single Door for Complaints (1,6 MiB)
- 30. Plenary Session II: Mr Keun-Ho Shin - E-People: One Stop Online System for Communication with the People (211,7 KiB)
- 31. Plenary Session II: Mr Chris Field - Starter Kit for New Ombudsman and Developing or Expanding Offices (48,5 KiB)
- NPM Lunch Break: Mr Ben Buckland - APT Engagement at the IOI World Conference (42,6 KiB)
- 32. Breakout Session V: Ms Lidija Lukina Kezić - Multi-mandated Institutions: NHRI Ombudsman Case in Croatia (648,6 KiB)
- 33. Breakout Session V: Dr. Otiende Amollo - Challenges for Ombudsman Work Resulting from Multiple Mandates (1,1 MiB)
- 34. Breakout Session V: Prof. Siracha Vongsarayankura - Challenges due to Multiple Mandates (399,9 KiB)
- 35. Breakout Session V: Mr Martin Kreutner - Ombudsmen and the Anti-Corruption Mandate (7,9 MiB)
- 36. Breakout Session V: Ms Jeehan Mahmood - The Ombudsman as National Preventive Mechanism (NPM) (404,9 KiB)
- 37. Breakout Session VI: Dr. Gertrude Brinek - Collaboration with Civil Society: Austrian Views (303,6 KiB)
- 40. Breakout Session VI: Mr Mykhailo Chaplyga - NHRI-CSO Collaboration: Ukrainian Experience (848,2 KiB)
- 41. Breakout Session VI: Ms Diane Welborn - Strengthening Democracy and the Provision of Service to Citizens: Who are the Partners for the Ombudsman? (297,3 KiB)
- 42. Breakout Session VII: Peter Tyndall - The Freedom of Information Scheme (476,8 KiB)
- 43. Breakout Session VII: Mr Nam-doo Kim - Korea's Public Interest Whistleblower Protection System (53,9 KiB)
- 44. Breakout Session VII: Mr Aage Thor Falkanger - The Ombudsman and FOI (525,2 KiB)
- 45. Breakout Session VII: Mr Tearoa John Tini - The Constitutional Significance of a Freedom of Information Regime in the Cook Islands (282,7 KiB)
- 46. Breakout Session VIII: Adv. John R. Walters - The IOI's Policy and Role in Supporting Colleagues in Times of Crisis: Latest Achievements (127,4 KiB)
- 47. Breakout Session VIII: Dr. Rachnilda Arduin - Presentation of Induction Workshop for Newly Appointed MPs and Executives as Way of Making them Understand the Role and Functions of the Ombudsman (298,4 KiB)
- 48. Breakout Session VIII: Ms Victoria R. Pearman - Ombudsmen Under Threat: Reaction and Response to Inappropriate and Misplaced Criticism from Government Officials (2,6 MiB)
- 50. Media Workshop: Mr Aage Thor Falkanger - PR and Media Strategies: An Experience by the Norwegian Parliamentary Ombudsman's Office (112,4 KiB)
- 51. Media Workshop: Dr. Günther Kräuter - Raising Awareness through Public Television: TV Show of the Austrian Ombudsman (124,1 KiB)
- 52. Media Workshop: Ms Lucia Franchini - Importance of Social Networks and Information Technology (383,0 KiB)
- 53. Media Workshop: Mr Vytautas Valentinavičius - The Use of Media to Promote Ombudsmen's Work in Protecting Human Rights (126,9 KiB)
- 54. Media Workshop: Mr Raksagecha Chaechai - Proactive Ombudsman through Mass Media (466,0 KiB)
- 55. Media Workshop: Prof. Amzulian Rifai - Proactive Ombudsman Approach through Media: Indonesia Experience (114,1 KiB)