12.02.2013
The 10th IOI World Conference held in Wellington, New Zealand in November 2012 convened around 300 delegates and observers from all over the world. Key note addresses as well as copies of the conference papers and slides can be found here.
Conference Papers
- Overview (400,0 KiB)
- 01. Plenary Session I: Helen Clark – Challenges and opportunities for strengthening integrity of institutions and the relationship with the work of the Ombudsman (237,7 KiB)
- 02. Plenary Session I: Prof. Alasdair Roberts – Transparency in troubled times (176,7 KiB)
- 03. Plenary Session I: Michelle Bachelet – The The position of women’s rights –how can the Ombudsman contribute towards changes needed in making women’s rights a lived reality in public policy and administration (210,8 KiB)
- 04. Plenary Session II: Dr. Richard Kirkham – The Ombudsman enterprise and administrative justice (284,3 KiB)
- 05. Plenary Session II: Prof. Anita Stuhmke – Discretion, direction and the Ombudsman: To steer the ship or to choose the ship? (850,6 KiB)
- 06. Plenary Session II: Prof. Philip Joseph – Parallel universe: Ombudsman and courts (1,2 MiB)
- 07. Working Session A: John T. Wood – Can we deliver more with less? (318,0 KiB)
- 08. Working Session A: Nicola Williams – Lessons from small states (4,6 MiB)
- 09. Working Session A: Dwight L. Bishop – Effective Ombudsman services delivery (161,0 KiB)
- 10. Working Session A: Dr. Jane Martin – Austerity, public policy and politics – implications for fettering the discretion of the Ombudsman to investigate complaints (640,2 KiB)
- 11. Working Session B: Prof. Dr Máté Szabó – Protection of vulnerable groups in Hungary and central Europe (1,7 MiB)
- 12. Working Session B: Prof. Irena Lipowicz – Protection of rights of elderly persons (517,3 KiB)
- 13. Working Session B: Dulcie McCallum – Becoming iterate in disability rights – an Ombudsman response to the paradigm shift (351,9 KiB)
- 14. Working Session B: Prof. Linda Reif - Enhancing the role of Ombudsman institutions in the protection and promotion of the rights of persons with disabilities (523,6 KiB)
- 15. Working Session C: Prof. Andrew Goldsmith – Ensuring robust and resilient oversight under challenging conditions (603,0 KiB)
- 16. Working Session C: Phoebe Sangetari – Leadership codes in small states (255,3 KiB)
- 17. Working Session C: Adv Thuli Madonsela – Investigating Ministers & the impact of the South African “Secrecy Bill” (313,5 KiB)
- 18. Working Session C: Lyn Provost – An Auditor-General’s report on fraud (465,0 KiB)
- 19. Working Session D: Adv. John Walters – The appropriate role of the Ombudsman in protecting human rights; should an Ombudsman pursue becoming a NHRI? (1,7 MiB)
- 20. Working Session D: Mariana Sotto Maior – The role of the Ombudsman in the promotion and protection of human rights (407,7 KiB)
- 21. Working Session D: Roberta Clarke – A protocol for Ombudsman dealing with complaints by female victims of violence (492,4 KiB)
- 22. Working Session E: Karen Finnegan – The evolving FOI culture in the U.S. (378,2 KiB)
- 23. Working Session E: Arne Fliflet – Freedom of information and the Norwegian electronic public records (OEP) (620,4 KiB)
- 24. Plenary Session III: Ann Abraham – Maximising the Ombudsman’s influence, impact and effectiveness in a difficult and constantly changing environment (6,0 MiB)
- 25. Plenary Session III: Nikiforos Diamandouros – Ensuring ethics in public administration. The role of the Ombudsman (444,3 KiB)
- 26. Plenary Session III: Alex F. M. Brenninkmeijer – Traditions in setting standards of good administration: the role of legality in Ombudsman decisions (643,4 KiB)
- 27. Working Session F: Prof. Anita Stuhmcke – Evaluating the effectiveness of an Ombudsman: A riddle, wrapped in a mystery inside an enigma (273,3 KiB)
- 28. Working Session F: Dr Tom Frawley – Doing better with less? (1,6 MiB)
- 30. Working Session G: Osamu Watarai – Challenges the Japanese Ombudsman has faced after the Great East Japan earthquake (2,8 MiB)
- 31. Working Session G: Phil Clarke – Suddenly displaced communities; unique challenges requiring unique strategies for the Ombudsman (1,7 MiB)
- 32. Working Session G: David Rutherford – The IASC Operational Guidelines and other tools and learnings that can assist Ombudsman to respond constructively to a natural disaster (708,6 KiB)
- 33. Working Session G: Karen Stevens – The challenges Ombudsmen face when dealing with suddenly displaced communities as a result of natural disaster. The Canterbury earthquakes (1,4 MiB)
- 34. Working Session G: John Taylor – The Ombudsman’s role in the 2008 Cranbourne methane gas disorder & the 2009 Black Saturday bush fires (960,1 KiB)
- 36. Working Session H: Bruce Barbour – Finding the right fit. An Ombudsman and freedom of information (230,3 KiB)
- 37. Plenary Session IV: Mark C.A. Thomson – The role of the Ombudsman in preventing torture and ill-treatment: The OPCAT and beyond (241,7 KiB)
- 38. Plenary Session IV: Dame Beverley Wakem – Experiences of an Ombudsman that adapted the OPCAT model to meet the needs of their own state (1,2 MiB)
- 39. Plenary Session IV: Prof. Irena Lipowicz – Working as a NPM under the OPCAT (158,5 KiB)
- 40. Working Session I: Chris Field – The Western Australian Integrity Coordinating Group’s “Integrity in decision making” framework (174,6 KiB)
- 41. Working Session I: Young-ran Kim – E-People Initiative; facilitating dialogue and conflict resolution between the governing and the governed (3,9 MiB)
- 42. Working Session I: Mariana Sotto Maior – Proposal for the establishment of The Code of Administrative Behaviour in the Portuguese Public Administration (122,4 KiB)
- 43. Working Session J: Prof. Andrew Coyle – Safeguarding the rights of detained persons: A paradigm of the challenges facing Ombudsmen in the modern world (219,2 KiB)
- 44. Working Session J: Howard Sapers – The office of the correctional investigator and human rights: Aging, disabled and aboriginal offenders in Canadian federal corrections (1,4 MiB)
- 45. Working Session J: Kim Workman – The success of the Maori focus units and faith based units operating in New Zealand prisons (467,4 KiB)
- 46. Working Session K: Andrew Ecclestone – UK & comparative experience (1,8 MiB)
- 47. Working Session K: Jeannine Daniel – Introducing FOI in small states with geographical challenges (608,6 KiB)
- 48. Working Session K: Venkatesh Nayak – Implementing the Right to Information Act in India: Experiences and Challenges (650,0 KiB)
- 50. Plenary Session V: Prof. John McMillan – Effective information management – the keystone of good Government (1,1 MiB)
- 51. Plenary Session V: Leo Donnelly – Insights & experiences from investigating complaints about the actions of public authorities and accessing official information (861,4 KiB)
- 52. Plenary Session V: Karen Finnegan – Good records management and open government: Equal partners (304,1 KiB)
- 53. Working Session L: Brian Thompson – Must Ombudsmen retain remit over privatised services? (584,9 KiB)
- 54. Working Session L: Peter Tyndall – Ombudsman and the changing face of public services (186,4 KiB)
- 55. Working Session L: Marco Bini – Public sector accountability: keeping pace with a changing public service landscape (760,1 KiB)
- 56. Working Session M: André Marin – Old watchdog, new tricks: How social media and technology can transform the modern ombudsman (131,0 KiB)
- 57. Working Session M: Baart Weekers – Planning and maintaining outreach and accessibility while undergoing challenging reforms (111,7 KiB)
- 58. Working Session M: Alhagie Sowe – Decentralisation and sensitisation in the face of financial constraints (213,6 KiB)
- 59. Working Session N: Dr. Fong Man Chong – Methods for ensuring sound public administration, raising standards of integrity and preventing corruption (118,9 KiB)
- 60. Working Session N: Nathaniel Heller – The role of the Ombudsman in the “open government” century: exploring ways to integrate Ombudsmen into the emerging anti-corruption framework (635,6 KiB)
- 61. Working Session N: Dr. David Solomon – Queensland’s Integrity Network (468,4 KiB)
- 62. Plenary Session VI: Rt Hon Sir Anand Satyanand – 50 Years of the Ombudsman office in New Zealand (308,9 KiB)
- 63. Plenary Session VI: Rt Hon Sir Geoffrey Palmer – Constitutional reflections on 50 years of the Ombudsmen in New Zealand (339,7 KiB)
- 64. Plenary Session VI: Mai Chen – A public law toolbox perspective on the Ombudsman’s role after 50 years (430,0 KiB)
- 65. Plenary Session VI: Bruce Barbour – Looking ahead; challenges for the IOI in responding to its members needs in changing times (228,6 KiB)