Your search results for „checklist for high priori”
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2020-11-18Did the measures taken during the quarantine comply with the principles of human rights?
After the Government brought back the quarantine regime and re-introduction more intensive restrictions on human rights and freedoms throughout the territory of the Republic of Lithuania, the Seimas Ombudsman Augustinas Normantas presented a report assessing the compliance of emergency management measures that were introduced in March this year with human rights and freedoms.
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2021-01-07
Lack of security guards in the Bogovađa Asylum Center
In monitoring the work of the Bogovađa Asylum Center, the Protector of Citizens determined that the number of security guards in the Center was not sufficient to maintain security during major riots such as the one of 17 December 2020, and that most of migrants, who participated in the riots emerged after an employee of Commissariat for Refugees and Migration was forced to kiss a religious rites mat, were transferred to Preševo Reception Center.
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2021-06-30
Ontario Ombudsman releases Annual Report 2020/2021
Ontario Ombudsman Paul Dubé today emphasized the importance of independent oversight of public services in times of crisis – and called attention to serious gaps in the areas of public health and policing. In his 2020-2021 Annual Report, the Ombudsman details how his office helped thousands of Ontarians navigate confusing and rapidly changing information about public services during the COVID-19 pandemic. From simple referrals to complex investigations, Ombudsman staff interventions bridged gaps in systems under stress.
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2021-08-04
Victorian Ombudsman receives over 3000 human rights complaints
The Victorian Ombudsman dealt with more than 3000 complaints about human rights issues in the past year, prompting, in many cases, reversals of decisions, improved policies and other actions upholding the public’s rights.
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2021-11-24
First wave of COVID-19 in CHSLDs — Identify the causes of the crisis, act, remember
Québec Ombudsperson Marie Rinfret released her findings on how the COVID-19 crisis in residential and long-term care centres (CHSLDs) was handled during the first wave of the pandemic on November 23, 2021. In her special report tabled in the National Assembly, she made 27 recommendations to the Ministère de la Santé et des Services sociaux and to the Minister aimed at implementing far-reaching measures to act on the causes of the crisis and to improve residents’ living conditions.
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2023-04-14
Child welfare agencies failed to ensure safety of Indigenous girl at risk of human trafficking, Ombudsman finds
Multiple child welfare organizations failed to ensure the safety of a vulnerable Indigenous girl who repeatedly went missing while she was supposed to be receiving supervised services from a foster care agency, Ontario Ombudsman Paul Dubé’s latest investigation has found.
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2024-09-19
In the Senate, DPU and AGU present Actions and Results of the ‘Caravan of Rights’ programme
On Tuesday, 3 September 2024, the Federal Public Defenders' Office (DPU), the Attorney General's Office (AGU), and the National Association of Federal Public Defenders (Anadef) took part in a public hearing at the Federal Senate. The session aimed to discuss and present the results of the ‘Caravan of Rights: Reconstruction of Rio Grande do Sul’ programme.
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2014-02-24IOI Canada_Occasional Paper 28_Ulf Lundvik_National Board for consumer complaints a Swedish inovation for protection_1984.pdf
The National Board for Consumer Complaints - A Swedish innovation for the protection of the man in the streets (1984) Ulf Lundvik Mr. Lundvik was the former Chief Ombudsman for Sweden.
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2020-11-20
GAMIP
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2012-03-16
Commissioner for Human Rights submitted Annual Report 2011
Commissioner for Human Rights (Ombudsman) of Azerbaijan submitted Annual Report 2011.
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2019-10-09
NIPSO Bulletin for October 2019 available
The Northern Ireland Public Services Ombudsman (NIPSO) has just released its Bulletin for October 2019 to inform about a number of recently published investigation reports in the health, local government and central government sectors.
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2020-04-15
New date for 12th IOI World Conference
We are pleased to announce that a new date has been agreed for the 12th IOI World Conference and General Assembly. The conference will now take place from 23 - 28 May 2021.
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2021-05-14
Joint statement in support of the Office of the Polish Commissioner for Human Rights
The IOI together with five other international human rights organisations published a joined statement in support of the Office of the Polish Commissioner for Human Rights today, 14 May 2021.
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2010-12-09
Chancellor of Justice report on military accidents and related social garantuees
The Estonian Chancellor of Justice, Indrek Teder, sent his final opinion to the Minister of Defence as well as to the Commander of the Defence Forces regarding his own-initiative analysis of the investigation of all bodily injuries or deaths that occurred in the Defence Forces and the social guarantees foreseen for the members of the Defence Forces.
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2010-12-09
Chancellor of Justice inspected psychiatric clinic
Advisors of the Estonian Chancellor of Justice inspected the psychiatric clinic of Pärnu Hospital with the primary aim of checking the use of restraints during the night.
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2015-11-04
APOR Starter Kit
Starter Kit for New Ombudsman and Developing or Expanding Offices Welcome to a collection of Ombudsman resources, guidance and useful advice, prepared for the members of the Australasian and Pacific Ombudsman Region (APOR) with the financial support of the International Ombudsman Institute (IOI). This ‘starter kit’ is designed to provide assistance to newly established Ombudsman offices, as well as to those undergoing expansion or looking for assistance to develop existing services or new functions. The resources in this Sarter Kit are set out under a number of broad topics: Core principles Guiding principles How to build and maintain independence Governance and office management Strategic and business planning Measuring and monitoring performance New functions and a growing office Risk management Records management Challenges to jurisdiction Complaints and investigations Receiving and assessing complaints Conducting investigations Managing parties to a complaint Stakeholder engagement Members of Parliament Journalists Government agencies Outreach and awareness Contacts These pages provide information about the topic and include a range of resources relevant to the topic from other APOR members. This starter kit is a dynamic resource, meaning that the resources may be updated and new resources added over time. New or amended resources If your office has any resources you think may be useful to others, or previously provided resources that have been updated, please contact the Western Australian Ombudsman’s office by email at communications@ombudsman.wa.gov.au. Use of terms Throughout this Starter Kit, some common terms have been used: ‘Agencies’ refers to the Departments, authorities, organisations and other service provides within the Ombudsman’s jurisdiction. ‘Office’ means the office of the Ombudsman. ‘Ombudsman’ refers to the chief executive of the office, and if there are more than one Ombudsman, any or all of them, as relevant. ‘Public officers’ means the people employed in agencies. ‘Staff’ means the people employed in the office under the direction and control of the Ombudsman.
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2010-11-24
The role of the Ombudsman in improving public services”
Public Administration International offers from 9 to 20 May 2011 a two-week study programme in the UK for ombudsman offices, complaint-handling and human rights organisations.
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2012-01-25
VISIT FROM THE MOZAMBIQUE PARLIAMENT
A delegation from the Mozambique Parliament visited the Austrian Ombudsman Board and IOI General Secretariat on 18 January 2011 exploring possibilities for cooperation.
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2012-03-22
Police infringes right to peaceful assembly
In a press release the Hungarian Commissioner for Fundamental Rights published his findings on how the police handled two demonstrations held in Budapest in 2011.
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2012-04-18
Project "Losers of the Crisis" launched
The Commissioner for Fundamental Rights in Hungary is conducting a comprehensive inquiry regarding the phenomena and symptoms related to fundamental rights which are brought about by the current period of economic, social and global crisis.
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