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2015-06-16Manitoba Ombudsman releases 2014 annual reports
Manitoba Ombudsman Charlene Paquin has released her office’s annual reports for the calendar year 2014, including a report under The Freedom of Information and Protection of Privacy Act (FIPPA) and The Personal Health Information Act (PHIA) and a separate report under The Ombudsman Act and The Public Interest Disclosure (Whistleblower Protection) Act (PIDA).
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2015-11-09
Croatian People’s Ombudswoman visits Austrian Ombudsman Board
Ombudswoman Lora Vidović followed an invitation from the Austrian Ombudsman Board and came to Vienna for a two-day visit to exchange experiences and expertise on the ex-post as well as preventive work of the two offices.
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2016-05-12
The Parliamentary and Health Service Ombudsman publishes a report of investigations into unsafe discharge from hospital
The report highlights cases investigated by the Ombudsman service where people have been discharged from hospital before they are fit to leave or without making sure they can cope on their return home.
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2016-05-17
Prisoners should have access to independent complaints body
Ombudsman Peter Tyndall has welcomed the recommendation by Inspector of Prisons, Judge Michael Reilly, that the Ombudsman be given the powers to investigate complaints from prisoners. Judge Reilly was speaking at ‘The Ombudsman behind Bars’ conference in Dublin on Thursday 12 May. The conference heard that Ireland is breaching human rights by not allowing adult prisoners have their complaints independently investigated.
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2016-06-22
Hong Kong Ombudsman holds seminar on electronic road pricing
The Office of The Ombudsman held a seminar on electronic road pricing today to look at the Government's policy and measures for alleviating traffic congestion as well as details of the proposed electronic road pricing scheme. More than 60 Justices of the Peace (JPs) and Advisers of the Office attended the seminar and exchanged views with guest speakers from the Transport Department (TD) on the subject.
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2016-12-21
Ontario Ombudsman to investigate segretation process in Ontario jails
Ontario Ombudsman Paul Dubé today announced an investigation into how the province tracks and reviews the placement of inmates in solitary confinement in its correctional facilities, in light of serious issues raised in an increasing number of complaints.
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2017-01-05
Wokingham council criticised after woman left severely malnourished during stay in care home
The Local Government Ombudsman has issued a report criticising Wokingham Borough Council after a vulnerable dementia patient lost a third of her body weight while living in the care home it contracted to look after her.
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2017-05-24
Anti-Corruption and Civil Rights Commission publishes Annual Report
On the occasion of its 10th anniversary, the Anti-Corruption and Civil Rights Commission (ACRC) published the 2016 annual report which will enable the ACRC to look back on its accomplishments of 9 years work and prepare for the upcoming 10 years.
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2017-07-17
Inauguration of New ACRC Chairperson
Pak Un Jong took office as the new Chairperson of the Anti-Corruption and Civil Rights Commission (ACRC) on June 28 at the Government Complex Sejong.
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2017-09-28
3rd NPM training held in Vienna
Developing skills in order to optimize interaction and communication with challenging conversation partners was the main aim of the third NPM workshop which was held in Vienna from 25 – 27 September 2017 and which brought 29 participants from 21 different countries together to experience a three-day workshop of shared learning.
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2017-11-16
Banking Ombudsman issues 2016 Annual Report
The Banking Mohtasib (Ombudsman) Pakistan has issued the twelfth Annual Report for the year ending 31 December, 2016. Like the previous reports, the current annual report also includes analysis of systemic deficiencies and control weaknesses in banks which the Banking Mohtasib came across during the course of investigations of complaints in the year under review.
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2018-04-19
Ombudsman increasingly dealing with social security problems
The total number of complaints delivered in 2017 to the Ombudsman was 8,191. People increasingly turn to the Ombudsman's Office with their problems in the sphere of social security and also number of complaints concerning work and employment increased by 39 percent.
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2018-04-30
Victorian Ombudsman tells Council to ease up on treatment of vulnerable people over parking fines
Maribyrnong City Council has treated disadvantaged people harshly by refusing to cancel parking fines in cases where exceptional circumstances justified cancellation, the Victorian Ombudsman has found. Ombudsman Deborah Glass said the council’s practices were lacking in fairness and discretion when compared with five other metropolitan councils.
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2018-08-30
4th NPM Workshop – registration now open
The IOI invites you to the 4th IOI NPM Workshop on the topic of “Strengthening the follow-up on NPM recommendations”, hosted by the Office of the Danish Parliamentary Ombudsman in Copenhagen (Denmark) from 7 – 9 November 2018 and delivered by our longstanding partners from the APT. Registration is now open!
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2018-10-02
Queensland Ombudsman presents the Annual Report 2017-18
The Office of the Queensland Ombudsman continues to play a pivotal role in ensuring public agencies making fair and reasonable decisions – a key element of open and accountable public administration.
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2018-11-20
Ontario Ombudsman’s advanced investigative training course welcomes participants from around the world
This year, the Ontario Ombudsman’s annual investigative training course, “Sharpening Your Teeth” (SYT) was held in Toronto, Ontario, Canada, from the 5th to the 7th of November 2018. Senior Ombudsman staff have trained hundreds of ombudsmen, investigators and other watchdog staff at this Toronto course and at customized, on-site SYT courses throughout the world – most recently in Manitoba, Canada; The Hague, Netherlands; and Anchorage, Alaska.
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2019-01-15
Ombudsman welcomes scheme for clients who lost adoption fees
Irish Ombudsman and IOI President, Peter Tyndall, has welcomed the Irish government’s decision to establish a scheme to repay clients who lost money following the closure of an adoption agency in 2015. The scheme is being set up following extensive discussions between the Irish Ombudsman, the Adoption Authority of Ireland, and the Department of Children and Youth Affairs.
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2019-03-08
Hospitals failing to follow legal safeguards for mentally ill patients involuntarily detained
Victoria – The legal rights of mentally ill patients involuntarily admitted to psychiatric facilities across the province are being denied according to an investigative report issued by the BC Ombudsperson today.
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2019-04-29
Ombudsman and Ministry of Health and Population train South East Zone Hospital Ombudsman
In its continued efforts in improving health service delivery the Office of the Ombudsman (OoO) in collaboration with the Quality Management Department of the Ministry of Health and Population is conducting a training for Hospital Ombudsman from the South East zone health facilities. The training was held at Palm Valley Lodge in Thyolo from the 17th to 18th of April, 2019.
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2019-10-24
Ombudsman Nova Scotia tabled 2018-2019 Annual Report
The Ombudsman Nova Scotia, Canada, has just published its Annual Report for the period 2018-2019. The Nova Scotia Office of the Ombudsman handled 2,278 complaints, inquiries, and youth contacts in the 2018-2019 fiscal year.
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