Your search results for „checklist for high priori”
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2021-06-11New statute: Ombudsman welcomes legal strengthening of her Office
European Ombudsman Emily O’Reilly welcomes the Parliament’s approval (602 votes out of the 692 cast) of a strengthened legal framework for her Office. The revised statute strengthens the legal base of the Ombudsman and introduces new safeguards to further guarantee its independence, including an adequate budget to support the Office’s activities.
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2021-07-29
Ombudsman annual review highlights widening cracks in council complaints systems
The ‘widening cracks’ in local government complaint handling are being highlighted in the Local Government and Social Care Ombudsman’s annual review of complaints 2020-2021, published today.
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2024-02-01
Bridging the gap and forging connections
January 2024 marks Kevin Brezinski’s one-year anniversary in office since he began as Alberta Ombudsman and Public Interest Commissioner. In an interview, the Ombudsman speaks about his time in these two important roles and his plans for the future.
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2015-08-06
Council did not consider exceptional circumstances when denying care payments to young disabled man
Councils must properly consider individual circumstances when they balance people’s choice to be cared for by a family member against the risk to their carer of working long hours, the Local Government Ombudsman (LGO) has recommended
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2021-10-20
Major overhaul of whistleblower protection laws in NSW
In a report tabled in Parliament today, the NSW Ombudsman has welcomed the introduction of a bill that re-writes the State’s whistleblower-protection laws.
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2023-05-17
Toronto’s Ombudsman sees record increase in complaints
Toronto’s Ombudsman says the City clearly has more work to do to ensure it serves people fairly. In his 2022 Annual Report released on 25 April 2023, Kwame Addo cites the record increase in complaints to his office, noting that "whether it was through unclear communication, inaccessible services, or inconsistent decision making, the City was not always putting the public first.”
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2021-09-09
ENNHRI’s Annual Report 2020 highlights NHRIs’ crucial role in promoting and protecting human rights during COVID-19
Against a backdrop of ongoing challenges to rule of law, the COVID-19 pandemic and associated public health measures continued to impact greatly on human rights across Europe. ENNHRI’s latest Annual Report outlines the key achievements of National Human Rights Institutions (NHRIs) throughout 2020, whilst showing how NHRIs continued to provide human rights monitoring, reporting and support to rightsholders through innovative adaptations in their work practices.
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2025-03-14
Sindh Ombudsman Institution takes stock of its brand ambassador program launched to provide accessibility to the general public
The Brand Ambassador program at universities has been initiated through the Regional Subsidy program of the International Ombudsman Institute (IOI) in 2022-23 in order to foster a deeper understanding of the mandate and scope of the Sindh Ombudsman Institute and to inform the student-community and general public about its availability for the dispensation of administrative justice and speedy redressal of their complaints, particularly in remote and far flung areas.
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2011-02-02
EU Fundamental Rights Agency report on multiple discrimination
EU MIDIS is the first European Union-wide survey to ask immigrant and ethnic minority groups about their experiences of discrimination and criminal victimisation in everyday life. The EU Fundamental Rights Agency (FRA) published its first report on multiple discrimination today.
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2011-10-07
EXCO Meeting in Addis Ababa, 15 – 16 September
The Executive Committee of African Ombudsman & Mediators Association (AOMA) gathered in Addis Ababa from 15 to 16 September 2011 for an Executive Committee Meeting and the African Ombudsman Research Centre (AORC) Board meeting. The meeting was hosted by the Ethiopian Institution of the Ombudsman (EIO) .
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2013-07-31
Scottish Ombudsman publishes Annual Report 2012/2013
On 26 July 2013, the Scottish Public Services Ombudsman (SPSO) laid its 2012/2013 public report before the Scottish Parliament. Despite increasing numbers of complaints and significant cuts in resourcing, the office’s productivity also rose and the SPSO dealt with 9% more complaints than in the previous year.
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2013-12-20
25th Anniversary of the Polish Ombudsman
On 10 December 2013 at the Fryderyk Chopin University of Music in Warsaw the 25th anniversary of the Polish Ombudsman was celebrated combined with the annual celebrations of the International Human Rights Day.
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2017-03-28
Students from different European countries discussed human rights at the Seimas Ombudsmen's Office
Students from various countries focused on human rights principles and international commitments at the discussion, which was organised by the Seimas Ombudsman's Office and the Ministry of Foreign Affairs of the Republic of Lithuania.
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2017-06-01
Launch of the Annual Report 2016
In May 2017, the European Ombudsman, Emily O'Reilly, presented the Ombudsman’s Annual Report 2016. This year showed again how the work of an ombudsman can have a positive effect over time on the quality of the EU administration, in line with the strategy of the European Ombudsman to increase the impact, relevance and visibility of the office.
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2017-06-12
IOI press conference in Sint Maarten
Dr. Nilda Arduin, Ombudsman of Sint Maarten, Regional President of the IOI’s Caribbean & Latin American Region and President of the Caribbean Ombudsman Association (CAROA) presented the Annual Report of her office at a press conference in Philipsburg. IOI Secretary General Kräuter, who was on his way to the CAROA conference in Bonaire, also attended this press conference.
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2022-10-03
CY, Concerned with Cultural Heritage of Indigenous Tao, Approves Investigation Report Providing Opinions on Sustainable Development of Orchid Islands
Orchid Island is located off the southeast coast of Taiwan. Spanning about 48 square kilometers, the island is known as home to the Tao people and for its natural attractions. Having had little contact with outsiders, the Tao have been able to preserve their cultural system comparatively thoroughly.
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2024-05-16
Office of the Ombudsman hails media freedom
The Office of the Ombudsman on May 4, 2024 joined the media fraternity in commemorating the World Press Freedom Day in Mangochi. Representing the Office of the Ombudsman, Principal Public Relations Officer Mandy Pondani said the media plays a crucial role in the work that the Office of the Ombudsman does which centers on holding government institutions accountable.
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2024-07-18
Complaints to the Ombudsman reveal systemic issues
In Kevin Brezinski’s latest public report, systemic issues were uncovered within the Alberta Adult Health Benefit program and Alberta Child Health Benefit program, operated jointly by Alberta Health and Seniors, Community and Social Services (SCSS).
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2011-07-05
9th Baku International Conference of Ombudspersons concluded
On the occasion of National Human Rights Day, the ninth International Baku Conference of Ombudspersons entitled "The cultural rights of national minorities and migrants: legal aspects and implementation" was held on 16-18 June, 2011 in Baku, Azerbaijan.
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2013-12-10
Tribute to Nelson Mandela - Former IOI president reflects on World Conference in South Africa in 2000
Former IOI president, New Zealand’s Sir Brian Elwood, presided over the IOI World Conference when it was held in Durban in 2000. On behalf of the IOI he has provided a reflection on what was a very moving occasion and one which underlined the direction Nelson Mandela had taken in the pursuit of access to justice and upholding human rights for all the citizens of his country.
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