The Ombudsman’s Office has had a busy and productive year. A defining feature of the reporting period is the work that has been done within the office and with departments and agencies to prepare for the future. Accordingly, the theme of this year’s annual report is ‘looking forward’.
The Australian Public Service is going through a period of intense change and the office of the Ombudsman is no exception. During the year, the main focus has been on how to meet the challenges of the future.
The report contains information that is relevant for members of parliament, Australian Government departments and agencies, other ombudsman offices, the media, potential employees and consultants, and the wider public.
The 2014–15 Commonwealth Ombudsman Annual Report has two major sections: ‘About us’, which includes corporate information, and ‘What we do’, which provides information about our activities over the past year. This is supplemented by a references section and appendixes.
Source: Commonwealth Ombudsman, Australia