Welcome to the first edition of The Ombudsman’s Casebook. The Ombudsman (Ireland), Peter Tyndall has decided to circulate summaries of recent cases his office has dealt with to public representatives and public service providers.
The Ombudsman’s Casebook will be published every three months in electronic form and it is conveniently organised by subject area (Health, Social Welfare, Planning, Housing, etc.) and will contain cases from across Ireland.
The Ombudsman hopes that by sharing the outcomes of cases, we will all learn from the mistakes and good practice of others. Please pass on the link to anyone you believe may be interested in learning from the cases the Ombudsman has dealt with.
Source: Office of the Ombudsman, Ireland