27.12.2012
The Jordanian Ombudsman Bureau has launched its Annual Report 2011.
The Jordanian Ombudsman Bureau received a total of 2,262 complaints. Despite the different challenges faced including non-cooperative sides and it being understaffed as an institution, the Jordanian Ombudsman Bureau was successful in resolving 75% of the complaints that revealed public administrative errors.
The institution’s 2011 report is available in the Arabic language; it is currently translated into English and will be distributed and sent to those interested upon request.