19.09.2018
The Northern Ireland Public Services Ombudsman (NIPSO) received a complaint regarding how Transport NI (now DfI Roads) assessed and processed consultation requests regarding planning applications for four proposed developments near the complainant’s home. The investigation also considered how Transport NI handled the complaint it received.
The investigation identified maladministration in respect of Transport NI’s failures in some matters and transmitted the findings and recommendations to Transport NI. These were accepted.
Please refer to the section below to download the complete Investigation Report.
Source: The Northern Ireland Public Services Ombudsman, United Kingdom