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Opening of Assistance Center
In a bid to bring its frontline services closer to the public, the Office of the Ombudsman opened its satellite office in Roxas City, Capiz on 30 January 2024. Ombudsman Samuel Martires led the opening of the Ombudsman Assistance Center (OAC) in City Mall Roxas City in partnership with DoubleDragon Corporation President Ferdinand Sia.
The Ombudsman Assistance Center will cater to walk-in clients for the filing of complaints and Statement of Assets, Liabilities and Net Worth including the processing of Ombudsman clearance. Designed to provide responsive and streamlined frontline services, Ombudsman Assistance Centers nationwide are being established to ensure efficient service delivery and expedite OMB frontline transactions. Several OACs are set to be opened in Pasay City, Tuguegarao City, Dumaguete City, San Jose in Antique and Zamboanga City.
The OAC in Jolo, located in the Sulu Capitol Complex, Brgy. Bangkal, Patikul, Sulu, was also opened on 28 January 2024.
Source: Office of the Ombudsman, Philippines
