PAKISTAN/SINDH | Ombudsman presents Annual Report 2014 to Honourable Governor Sindh

Provincial Ombudsman Mr. Asad Ashraf Malik presented Annual Report 2014 to the Honourable Governor Sindh. The report highlights the performance, achievements & future programme of the institution.

Salient features of the Annual Report 2014 are:

• The Honourable Ombudsman apprised the Governor that during the year 2014 about 6000 complaints against Government Departments were received and 1369 were approved for investigation, 1267 were referred to the concerned agencies for necessary action and 1465 complaints were decided giving relief. These statistics demonstrate growth of the institution and public trust and confidence in the Ombudsman office.
• Children Complaint Cell received 72 complaints for this period and most of the complaints were redressed.  Agencies were directed to ensure enforcement of Childrens rights and take cognizance of such violations.
• With the extension of out-reach of Ombudsman to 16 Districts in addition, to facilitate remote areas people Mobile Offices are also under consideration.
• Ombudsman had noticed with serious concern that certain complaints frequently recur, which indicates endemic flaws in the system. In such cases, the Ombudsman Office had advised the Provincial Government to make necessary and appropriate changes in the rules so that the systemic and structural flaws are rectified.

Source: The Office of the Ombudsman, Sindh, Pakistan