BackThe Office of the Alberta Ombudsman, Peter Sherstan, is pleased to share the Alberta Ombudsman Annual Report for the period 1, 2021 to March 31, 2022.
In 2021-22, written complaints about provincial government agencies, boards, commissions, and departments comprised 75% of the total jurisdictional complaints received. Municipalities came in with 19% of the total jurisdictional written complaints received, followed by complaints about professional colleges at 6%.
Full investigations are necessary when the issue is complex, systemic in nature, or if all attempts at early resolution have failed. The Ombudsman has the authority to make recommendations if an investigation finds unfairness in the decision or action of an authority. Overall, in 2021-22 there was a 45% increase in the number of recommendations our office made from 2020-21.
Please find the full report in the download section below.
Source: Office of the Alberta Ombudsman, Canada
