BackProvincial Ombudsperson Kim Carter released her 2012/13 annual report on 18 June 2013. Nearly 7,500 inquiries and complaints were responded to and 1,900 early resolutions or investigations were completed in 2012/13.
The Ministry of Social Development; the Ministry of Children and Family Development; the Ministry of Justice; WorkSafeBC and ICBC were the five most significant provincial public authorities dealt with during the year.
Also this year, the Ombudsperson delivered reports on Open Meetings: Best Practices Guide for Local Governments and No Longer your Decision: British Columbia’s Process for Appointing the Public Guardian and Trustee to Manage the Financial Affairs of Incapable Adults.
“The work we did this year not only assisted people who came to us with problems but also the provincial authorities and public agencies we consulted with to find fair, reasonable and equitable resolutions”, says Carter. “Enhancing transparency and good governance at the local government level was also the subject of the office’s first ‘preventative ombudsmanship’ report.”
The 2012/13 annual report is available on the website of the Ombudsperson of British Columbia.
Source: Office of the Ombudsperson of British Columbia
