BackOmbudsperson Raymonde Saint-Germain released her findings and recommendations with respect to the public service and the health and social services network when tabling her annual report in the Quebec National Assembly, on last September 25.
While recognizing the close cooperation offered by public services to correct the shortcomings and mistakes that the institution found during the course of the year, the Québec Ombudsman notes that the gap between stated services and those actually available is still widening because of budget constraints, which are being felt more keenly.
"Each time a budget constraint is announced, one hears the hallowed phrase saying that direct services will not be affected. But that is not true anymore." says Raymonde Saint-Germain.
For more information: Quebec Ombudsman's 2012-2013 Annual Report
Source: Office of the Québec Ombudsman, Canada
