The Alberta Ombudsman’s 2012/2013 annual report is available for download. It provides a detailed look at the Ombudsman’s work over the past year, as well as the path for years to come, and the plan to get there.
This year’s edition features a focus on our oversight role with Alberta’s designated professional organizations (or colleges). The Alberta government introduced the Health Professions Act in 2001, and since then, the Ombudsman’s responsibilities have expanded to 25 professional colleges, including professions covering accountants, foresters and agrologists.
Also new this year is an administrative fairness guidebook the Ombudsman created for provincial authority decision-makers, which can be downloaded as well.
The guidebook provides an explanation of administrative fairness guidelines. It also provides tips on writing full and fair decision letters. The Ombudsman plans to distribute this guidebook to all public entities under his jurisdiction, and make it available during public presentations and meetings.
Source: Alberta Ombudsman