The English version of the Portuguese Ombudsman’s Report 2010 to the Parliament is available an can be downloaded from the I.O.I. website or the Portuguese Ombudsman's website.
In 2010 the Ombudsman opened a total of 6505 cases, of which 6488 pursuant to complaints submitted by the citizens. The majority of these complaints related to social security, public employment and justice matters. The Ombudsman also opened 17 cases on his own initiative. Of these, 4 related to inspections regarding children’s institutions, elderly homes, employment centers and detention centers for foreigners not admitted into or being expelled from Portugal.
The Report was originally delivered to the President of the Parliament on 6th July 2011 and on 28th September the Portuguese Ombudsman, Alfredo José de Sousa, attended a meeting of the Parliamentary Committee on Constitutional Matters, Rights, Freedoms and Guarantees, to discuss the conclusions contained therein.