PAKISTAN | Ombudsman Punjab resolves to address grievances of the business community

Ombudsman Punjab Major Azam Suleman Khan (Retd.) (Hilal-i-Imtiaz) visited the Lahore Chamber of Commerce & Industry (LCCI) at the invitation of its President Kashif Anwar and discussed matters of mutual interest including issues faced by the business community relating to public sector departments. Ombudsman Punjab Major Azam Suleman Khan (Retd.) assured the business community of his department's full support to resolve their problems.

LCCI President Kashif Anwar said that despite contributing significantly towards national development, the business community has to face multifarious issues at the hands of the government machinery of the province.

While addressing the executive committee members of the LCCI, the Ombudsman Punjab Major Azam Suleman Khan (Retd.) explained the extensive pro bono work of his office adding that all the services are provided free of charge to the public. The ombudsman office also caters to the complaints relating to the rights of the children, he added. Meanwhile, the IT-based interventions have made it easy to approach our field offices from the comfort of one's home across the globe, he added. The complaints can also be lodged through the official website www.ombudsmanpunjab.gov.pk, the bilingual Ombudsman Punjab Management Information System (OPMIS) App, WhatsApp, or the plaintiffs can call the ombudsman office's dedicated Helpline 1050 for the solution to their problems, he further said. All complaints are processed efficiently, and expeditiously, and efforts are made to decide the cases within 45 days, he said and assured the business community that his office will extend all possible support in addressing their problems concerning Punjab government departments. The Secretary, Syed Tahir Raza Hamdani, of the Office of the Ombudsman Punjab has been nominated as the focal person for efficient liaison with the chamber, concluded Major Azam Suleman Khan (Retd.).

President LCCI Kashif Anwar extended his gratitude and presented a shield to Ombudsman Punjab Major Azam Suleman Khan (Retd.).

Source: The Office of the Ombudsman of the Province Punjab, Pakistan