UK | Ombudsman’s statement on measures to protect patients against cosmetic interventions gone wrong

Parliamentary and Health Service Ombudsman, Dame Julie Mellor, responded to a review, commissioned by the Department of Health in England, which has recommended a series of measures to better protect patients against cosmetic interventions that go wrong in an industry that is unregulated.

“Private healthcare, including cosmetic interventions can have a major impact on people’s lives when things go wrong. There are Ombudsman services covering financial services and legal services, but patients have no access to an independent and impartial judgement on complaints about private healthcare” says Julie Mellor, Health Service Ombudsman.