24.11.2010
Public Administration International offers in May 2011 a two-week study programme in the UK for ombudsman offices, complaint-handling and human rights organisations. “When citizens complain: The role of the Ombudsman in improving public services” runs from 9 to 20 May 2011 and aims at:
- Examining the role of the ombudsman in improving public services in different countries
- Raising awareness of the importance of the ombudsman in dealing with governmental corruption and human rights violations, and in the promotion of good governance generally
- Examining ways in which ombudsman and human rights agencies can be made more effective
- Providing an opportunity for exploring a variety of systems and approaches in different countries.
A draft programme is already available, for further questions please contact:
Clare Walters, Programme Manager
Public Administration International