BackThe Ombudsman’s Casebook is published every three months in electronic form, and is available at www.ombudsman.gov.ie/casebook. The Casebook is conveniently organised by subject area (Health, Social Welfare, Planning, Housing, etc.) and contains cases from across the country.
This quarter’s Casebook features also a number of hospital complaints. As is often the case, the issue of communication and the importance of ensuring that patients and their families fully understand the issues concerning their diagnosis and treatment features in a number of these complaints. There are complaints about anti-social behaviour, housing requests, boundary walls, noise from nightclubs and wind turbines, and development bonds.
Source: Office of the Ombudsman, Ireland
