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2023-09-21The PHSO launches the European International Ombudsman Institute Learning Academy
The Parliamentary and Health Service Ombudsman (PHSO) invites Ombudsman and Mediator Institutions to participate in the launch of the European International Ombudsman Institute Learning Academy from 16 – 17 January 2024.
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2023-10-12
Applications for the position of the Parliamentary and Health Service Ombudsman are now open
Applications are sought from suitably qualified individuals who wish to be considered for the role of the next Parliamentary and Health Service Ombudsman. The closing date for receipt of completed applications is Monday, 26 November 2023.
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2023-11-02
Ombudsman conducted Mobile Accountability Clinics in Zomba district
In an effort to strengthen transparency and accountability mechanisms at grassroots level the Office of the Ombudsman conducted Mobile Accountability Clinics in Zomba District for two weeks. Through the mobile clinics platform, the Office takes its services to the communities to sensitize and empower people to identify and report suspected acts of Maladministration that are perpetrating injustices.
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2024-02-01
Corruption perception results: NZ must be more open, says Chief Ombudsman
The Chief Ombudsman Peter Boshier says New Zealand must be even more open and direct if it is to improve its ranking as one of the least corrupt countries in the world. The just-released 2023 Transparency International Corruption Perception Index shows New Zealand has slipped to 3rd place on 85 points, after being ranked 2nd equal with Finland on 87 points in 2022.
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2024-03-28
Victorian Ombudsman Deborah Glass reflects on her 10-year term
Victorian Ombudsman Deborah Glass reflects on her 10-year term as Victoria’s Ombudsman in a report which is now available. She will shortly come to the end of her 10-year term as Victoria’s Ombudsman.
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2024-06-13
The Commonwealth Ombudsman's report about agencies' use of surveillance devices was tabled in Parliament
On 6 June 2024, the Commonwealth Ombudsman’s Report about agencies’ use of surveillance devices was tabled in Parliament. The Report identified several areas where agencies need to improve. Kindly click here for more information.
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2024-07-18
Parliamentary Ombudsman submitted Annual Report 2023 to Speaker of Parliament
On 25 June 2024, Parliamentary Ombudsman Petri Jääskeläinen submitted his Annual Report 2023 to Speaker of Parliament Jussi Halla-aho. In 2023, there were a total of 7,124 complaints (6,613 in 2022). This is just over 500 (7.7%) more than the previous year. The largest number of complaints concerned social welfare 1,136 (997), the police 855 (821), healthcare 803 (751) and criminal sanctions 591 (672). In the reporting year, 6,876 complaints were resolved. The corresponding figure in 2022 was 6,857.
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2024-08-23
Ombudsman Organizes Meet The Press Event to Update on PDHJ Progress
The Ombudsman for Human Rights and Justice, Virgílio da Silva Guterres, held a Meet The Press to update the media and the public on the progress of the Provedoria dos Direitos Humanos e Justiça (PDHJ). The event focused on the PDHJ’s ongoing efforts to protect human rights and promote good governance, highlighting the crucial role of media in these efforts.
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2024-09-12
Wafaqi Mohtasib Pakistan inaugurates Annual Conference of Banking Mohtasib
The Wafaqi Mohtasib Pakistan, Mr. Ejaz Ahmed Qureshi, has said that all the Ombudsmen are working in their respective jurisdictions with a commitment to resolve the grievances of the general public speedily. On 31 August 2024, these remarks were made by Mr. Qureshi while inaugurating the Annual Conference of Banking Mohtasib Pakistan with the "Focus on Values in Public Sector Services" at a local hotel in Karachi.
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2011-05-20
Church can not require an IT expert to be one of its members
Deputy-Ombudsman Jussi Pajuoja has urged the Parish of Ylivieska to take account of the Ecclesiastical Act and fundamental rights when it is drafting job advertisements.
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2014-07-10
Family to receive £130k after their lives put at risk by Home Office failings
The lives of members of a family were put at risk because the Home Office didn’t listen to their concerns about an overseas criminal and continually failed to put right their earlier mistakes, according to the Parliamentary and Health Service Ombudsman.
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2015-09-04
Webinar on “Open Governance and Privacy in a Post-Snowden World”
On September the 10th, 2015, a webinar on “Open Governance and Privacy in a Post-Snowden World” sponsored by the OGP Support Unit, the Open Government Guide, and the World Bank will be held from 10:00 to 11:00 a.m. Carly Nyst, Independent consultant and former Legal Director of Privacy International and Javier Ruiz, Policy Director of Open Rights Group will present and discuss the chapter “Privacy and Data Protection” which they contributed to the Open Government Guide.
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2015-10-30
IOI 1st Vice-President speaks at Control Yuan
The 1st Vice-President of the International Ombudsman Institute (IOI) Diane Welborn, also Ombudsman of Dayton and Montgomery County of Ohio State in the U.S., visited the Control Yuan (CY) on the morning of 27 October 2015. She also spoke at the CY on the recent trends and challenges facing the IOI.
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2016-04-29
Ombudsman Saskatchewan sees complaints increase of 22% in 2015
Mary McFadyen, Saskatchewan’s Ombudsman and Public Interest Disclosure Commissioner, released the Ombudsman Saskatchewan Annual Report 2015 and the Public Interest Disclosure Commissioner Annual Report 2015 today. The Ombudsman received 22% more complaints in 2015 than in 2014. In addition, the Ombudsman’s jurisdiction was expanded in November to include municipalities.
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2016-10-20
New report shines light on failings in assessing people’s fitness to drive
Vulnerable drivers have been left in limbo for years as a result of major failings by the Driver and Vehicle Licensing Agency (DVLA) in assessing people’s fitness to drive, leaving them unable to work and cutting them off from their friends and families, according to a new report published today.
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2017-07-17
Local Government Ombudsman investigations are changing services for the better
Last year the Local Government and Social Care Ombudsman made nearly 4,000 recommendations to put things right for people who had suffered injustice – it announced in its Annual Report and Accounts 2016-17, published today. The report details how the Ombudsman is making a difference through its investigations.
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2018-06-19
Ombudsmen urge government to speed up hurricane recovery
National Ombudsman of the Netherlands Reinier van Zutphen and Ombudsman of St. Maarten Nilda Arduin are both urging the government of St. Maarten to make haste with the recovery and reconstruction of St. Maarten, as the peak of the 2018 hurricane season is nearing.
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2018-07-20
Niagara Region infringed journalist’s rights: Ombudsman makes recommendations
Ontario Ombudsman Paul Dubé called on the Regional Municipality of Niagara to apologize publicly to a local journalist and a citizen blogger for seizing their property and ejecting them from a council meeting last December. The region’s actions were unreasonable, unjust, wrong and contrary to law, Mr. Dubé’s investigation found.
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2019-04-17
Fines Victoria’s errors and delays create anxiety and frustration
Victorians have had their licences wrongly suspended or been treated as if they are liable for fines when they have committed no offence, due to Fines Victoria’s errors and delays, the Victorian Ombudsman has found.
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2019-10-29
Successfully closed IOI Europe Workshop on General Data Protection Regulation
From 16 to 17 October 2019 an IOI Europe workshop was held in Riga (Latvia).The workshop focused on the EU’s General Data Protection Regulation and the different aspects to be considered by human rights institutions in their work. The workshop consisted of three sessions: GDPR and supervision, GDPR at national level and GDPR and individual.
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